Assistant Manager

Aftermarket LEGO Retail Store Assistant Manager

The Best Job You’ll Ever Have

Bricks & Minifigs is an aftermarket LEGO store dedicated to the philosophy that good play helps build good minds. We are driven by the belief that we can help build connections, one LEGO brick at a time. Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures. We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.

If you are…

● Highly skilled at selling products in a retail environment
● A strong leader
● Friendly and outgoing
● Trained in strong customer service skills
● Self-motivated and results-driven
● Organized and able to multitask
● Flexible and willing to learn new things
● Not afraid to engage with new people

We offer…

● A challenging but fun work environment
● Opportunity to learn all aspects of running a retail business
● Valuable sales and customer service skills training
● Opportunity to be part of a driven and community-oriented team
● Fair and decent wage

Responsibilities

● Manage the day to day operations of the store, including managing the sales floor, inventory, and social media accounts.

● Manage hiring, retention and training of staff members
● Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
● Ensure high levels of customers satisfaction through excellent service
● Complete store administration and ensure compliance with policies and procedures
● Maintain outstanding store condition and visual merchandising standards
● Report on buying trends, customer needs, profits etc
● Conduct personnel performance appraisals to assess training needs and build career paths
● Help deal with all issues that arise from staff or customers (complaints, grievances etc)
● Be a shining example of exemplary behavior and high performance
● Help with any additional store manager duties as needed

Prior retail sales experience and customer service skills are required. A background in financial planning/budgeting, employee recruitment, or retail management is preferred but not required. LEGO knowledge is not required, although experience with the product will be helpful.

Please send us a cover letter. Your cover letter should explain why you want to work at Bricks & Minifigs, your prior leadership experience, why you think you are a strong candidate and 3 references with the following information:
Full Name, Relationship to you (past boss etc.), and their contact information (phone number and email). Applications without cover letters will not be considered.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.50 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to commute/relocate:

• Indian Trail, NC 28079: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $19