What are the responsibilities and job description for the Front Desk Receptionist position at Bright Health?
Centrum Health, a part of NeueHealth, which is a Bright Health Group company, is seeking a Medical Assistant / LPN. As a Medical Assistant / LPN, you will be responsible for providing administrative support to ensure efficient operation of the clinic. Our Medical Assistants support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality and in a timely manner.
ROLE RESPONSIBILITIES
- This job description is intended to point out major responsibilities within the role, but it is not limited to these items.
- Interview patients and document basic medical history
- Organize and schedule appointments
- Update and file medical records and insurance reports
- Arrange hospital admissions and laboratory services
- Maintain documentation and updates of patients’ charts into electronic EMR
- Assist during medical examinations
- Produce and distribute correspondence memos, letters, faxes and forms
- Handle receivable and payable accounts and keep financial records
- Prepare and clean treatment rooms and medical instruments
- Triage patients in a timely manner
- Explain treatment procedures to patients
- Collect and prepare laboratory specimens
- Perform basic laboratory tests
- Instruct patients about medication and special diet instructions as guided by the provider
- Prepare and administer medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by the provider.
- Transmitting prescription refills as directed
- Perform other tasks that may include Phlebotomy, taking electrocardiograms, or wound care and changing dressings
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
- Medical Assistant Certification, LPN, or Associates Degree in a related field such as Healthcare Management
- 1 years of experience as a Medical Assistant / LPN in a clinic or provider’s office environment
- Superior organizational skills to ensure that exceptional patient care is provided.
- Knowledge of procuring supplies or equipment needed at the clinic.
- Competency with computer-based healthcare administration systems, like Kareo and MediXcel EMR.
- Bilingual English/Spanish fluency is preferred
- Background check and drug screen required
PROFESSIONAL COMPETENCIES
- Exceptional interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
- Excellent written and verbal communication skills.
- Excellent oral and written communication skills
- Respect for patient’s confidentiality
- Compassionate and approachable
- Responsible and trustworthy
LICENSURES AND CERTIFICATIONS
- Medical Assistant Certification or LPN
WORK ENVIRONMENT
- The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer.