Principal Product Architect

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Principal Product Architect to join our growing team. In this position, you will serve as the SME for network technologies. You will work with senior executives and customers as a trusted technical advisor. You will provide architectural guidance on strategic products and lead the development of formalized solution methodologies. You will provide a bridge between the business and the technical teams. 

As a Principal Product Architect, your duties and responsibilities will include:

• Present to senior business and, Network Planning, and IT leadership
• Identify and propose specific strategies, initiatives, and remedies necessary to align technology infrastructure with corporate objectives
• Provide expertise to identify and translate system requirements into detailed design documentation
• Perform proactive evaluation and assessment of new networking technologies and vendors
• Develop and maintain product standards and guidelines
• Continually assess the existing environment and identify opportunities for improving solutions and services
• Evaluate and provide recommendations of overall network requirements for performance, availability, utilization, and reliability
• Ensure that all architectural deliverables are developed to the highest quality standards and provide architectural review and approval for major solutions
• Develop and deliver voice and data products in alignment with the company’s overall mission
• Develop and implement policies, procedures, documentation, technical KPIs, and SLAs for network and telecommunications services portfolio

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Engineering or similar field
• Certification from leading network and voice vendors (Cisco, Juniper, Ciena, Avaya, MetaSwitch)
• 15 years of experience in technology positions
• 10 years in senior architecture role
• Expert knowledge of network protocols including BGP, OSPF, MPLS, Segment Routing
• Expert knowledge of Metro Ethernet technologies including MEF services, L2VPNs, loop avoidance
• Expert knowledge of SIP/VOIP Applications and platforms from design, development, implementation and management
• Experience with multicast and video distribution solutions
• Experience with virtualization and cloud solutions, API integration
• Knowledge and understanding of Conferencing solutions such as Cisco Webex Meetings and BlueJeans, Microsoft Teams
• Experience with developing a scope of work document outlining project objectives, responsibilities, deliverables, and assumptions in complex multiple technology solutions
• Familiarities with cloud operations such AWS / GCE / Azure
• Familiarities with SD-WAN mode of operations such as Application Aware Routing, overlay/underlay routing, etc.
• Experience in estimating effort and working with multiple back end subject matter experts to develop a holistic view of the effort required to complete a professional services engagement that meets customer defined requirements
• Experience in identifying potential design, performance, security, and support problems, including ability to identify technical risks/challenges and develop relevant mitigation strategies
• Extensive knowledge of the broad spectrum of technology areas, including technology trends, forthcoming industry standards, new products, and the latest solution development techniques; ability to leverage this knowledge to formulate technical solution strategy
• Must be able to understand, interpret, relay, and conduct technical network discussions
• Solid technical background with understanding and/or hands-on experience in Telecom service delivery standards
• Excellent client-facing and internal communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts with strong presentation skills

BONUS POINTS FOR:

• Master’s degree in Engineering or similar field
• Telecom/Cable/Internet Service Provider industry experience
• Cisco Certifications (CCIE, CCNP)
• Technical Certifications - AWS, VMWare

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice