What are the responsibilities and job description for the CLINICAL SCHEDULER position at BrightSpring Health Services?
Our Company
BrightSpring Health Services
Overview
Responsible for providing administrative support for the agency by performing general office duties including maintaining adequate stock of supplies needed for staff and patient care. Supports the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements.
Responsibilities
- Greets visitors in a courteous, professional, and timely manner
- Assists with answering incoming calls from patients, staff, physician offices, referral sources, etc. and transfers caller to the appropriate person or department
- Takes messages when needed and relays to the appropriate person in a timely manner
- Selects appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
- Maintains visit data in electronic medical record
Qualifications
- High school graduate or GED
- Valid Nursing license from the state practicing in
- Current CPR certification
- Minimum of one year clinical experience, preferably in home health
- Minimum of two years of administrative experience in a healthcare environment, preferred
- Home health and/or hospice experience
- Sound knowledge of the framework, organization and function of home care
- Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
- Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
- Ability to work independently and in a team environment
- Excellent, oral, written, and interpersonal communication skills
- Professional appearance and demeanor
- Basic clinical skills
- Professional appearance and demeanor
- Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.Clinical Manager
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