Medical Scheduling Coordinator

Do you have experience with healthcare scheduling? BrightStar Care of Fort Wayne, IN is looking for a dynamic leader who wants a career where their work can make a difference in the lives of those living in our community. If providing compassionate, high-quality care is your passion, we have an outstanding and rewarding career growth opportunity for you!

Job Description:

BrightStar Care of Fort Wayne, IN is looking for a full-time, motivated, driven individual to join their team as a Client Service Manager/Scheduler! This position plays a vitalrole in ensuring we are providing excellent customer service to both our staff and the clients that we serve.

Scheduler Benefits

• Pay starting at $40,000 - $55,000 per year.
• 401K
• PTO
• Monthly bonus incentives based on performance
• Insurance: Affordable Health, Dental, Accident, Short-Term Disability, Whole Life, Term Life
• Paid Time Off/Holiday Pay
• Weekly pay w/ direct deposit
• Working within a team/ family culture

Scheduler Responsibilities:

• Customer/client care- effectively manages the customer care procedures and serves as point of contact for client/customer relations.
• Scheduling and care coverage- supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.
• Billing and coding management
• Assists with the intake of new clients and informs potential clients of our services.
• Assists in the development of organization goals and agency performance improvement activities.
• Administers agency policies and procedures.
• Supervises, educates and coaches other field personnel, as directed by my Director of Nursing.
• Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organizational activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.

Scheduler Requirements

• High school diploma or GED required.
• Associates or bachelor's degree preferred.
• Minimum of 2 years’ experience as a medical scheduler and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations
• Drive to learn multiple roles within the business and strive to advancement.
• On call 1-2 times a month for after hour calls
• Proficient in MS Office (Outlook, Word, Excel, and PowerPoint)
• Open and positive demeanor, approachable as a leader
• Able to manage pressure and stress in a positive way.
• Have a passion for serving others and making a difference.
• Excellent interpersonal and coaching skills.
• Flexibility and great time management skills a must
• Highly organized, motivated, and detail oriented – strives to meet deadlines.
• Negative TB skin test or chest x-ray
• Valid driver's license: valid state required proof of auto insurance.
• Transportation to meet the needs of position and scope of job responsibilities.

BrightStar Care of Fort Wayne is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Salary: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off.
• Referral program
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Home Health

Schedule:

• Monday to Friday
• On Call Rotation

Ability to commute/relocate:

• Fort Wayne, IN 46802: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

Salary : $40,000 - $55,000