Customer advocate

Brightwheel
Cranberry, PA Full Time
POSTED ON 10/7/2024 CLOSED ON 10/9/2024

What are the responsibilities and job description for the Customer advocate position at Brightwheel?

  • Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues;
  • Communicate clear and concise instructions via live chat, email, and phone to Administrators, Teachers, and Guardians; Contribute to improving internal processes;

Work cross-functionally to support customers and improve the overall customer experience...Hiring Fast >

Last updated : 2024-10-07

Salary : $22

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