How much does a Customer Success Associate II make in the United States? The average Customer Success Associate II salary in the United States is $73,496 as of January 26, 2024, but the range typically falls between $64,708 and $82,397. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Success Associate II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Success Associate II Salary $56,707 US January 26, 2024
25th Percentile Customer Success Associate II Salary $64,708 US January 26, 2024
50th Percentile Customer Success Associate II Salary $73,496 US January 26, 2024
75th Percentile Customer Success Associate II Salary $82,397 US January 26, 2024
90th Percentile Customer Success Associate II Salary $90,501 US January 26, 2024
25% $64,708 10% $56,707 90% $90,501 75% $82,397 $73,496 50%(Median) Didn’t find job title? Click
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Check out Customer Success Associate jobs in Ashburn, Virginia

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Tria Federal (Tria) - Arlington, VA

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Job Description for Customer Success Associate II

Customer Success Associate II acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate II ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate II coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Success Associate II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Customer Success Associate II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Success Associate II, the upper level is Customer Success Associate III and then progresses to Customer Success Associate IV.

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Customer Success Associate II salary varies from city to city. Compared with national average salary of Customer Success Associate II, the highest Customer Success Associate II salary is in San Francisco, CA, where the Customer Success Associate II salary is 25.0% above. The lowest Customer Success Associate II salary is in Miami, FL, where the Customer Success Associate II salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Customer Success Associate II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
64708
82397
73496

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
67498
88438
77264
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate II in the United States. The base salary for Customer Success Associate II ranges from $64,708 to $82,397 with the average base salary of $73,496. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,498 to $88,438 with the average total cash compensation of $77,264.
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64708
82397

 

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Skills associated with Customer Success Associate II: Relationship Development, Customer Retention, Customer Satisfaction, Customer Onboarding ...More

Salary estimation for Customer Success Associate II at companies like : 4G Contractors Inc, 5Woodforest National Bank, Camp Dresser & McKee Inc

Customer Success Associate II Salary in United States
Customer Success Associate II Salary Graph, Regional Distribution and Summary