What are the responsibilities and job description for the Service technician ii position at Brinks Home?
Description
Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.
S., Canada, and Puerto Rico.
We are currently seeking a determined and dynamic Commercial Alarm Technician.
What you’ll do :
Performs service, installation, and / or inspection of systems, working independently and with team members. Seeks and accepts guidance from senior personnel, while also providing guidance and support to those less senior.
Assists the ISM as necessary.
RESPONSIBILITIES :
- Perform installation and service of low voltage systems in accordance with Select Security’s minimum installation standards, the National Electric Code, manufacturer’s instructions, and Select Security’s Safety Policy
- Assist more senior technicians with the service of both basic and complex systems
- Responsible for customer on-boarding
- Operate job related mechanical equipment (bucket truck, scissor lift, trencher, etc.
- Communicate work in progress according to currently accepted procedure
- Understand and complete all UL, FM, and Mercantile paperwork, as required
- Participate in after hours on-call rotation
- Adhere to and maintain a working knowledge of all relevant company policies, manuals, and procedures
- Other tasks as assigned by direct supervisor or Senior Leadership
What you bring to the table :
- A willingness to learn in an ever-changing industry.
- Basic knowledge of low voltage electronic systems.
- Ability to work in a high stress environment and able to work under pressure in order to meet strict deadlines.
- Prepared to learn Access, Fire, Intrusion, and VST.
- Basic knowledge and understanding of IT and network infrastructure.
- Experience with hand tools and various power tools.
- Basic computer skills (Microsoft Word, Excel and Outlook).
- An understanding of drawings, blueprints, plans, and job specifications
- Able to work well with individuals at all levels of the organization, as well as customers.
- Able to work independently, with little or no supervision while still providing a team-oriented attitude.
- Maintain proper dress code and appearance.
- Possess a valid driver’s license.
- Willing to travel.
- Be able to pass an extensive background check and drug screening process.
What we offer :
Medical, Dental, 401K, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity leave, Employee Referral Program .
What we stand for :
- Service Through Purpose
- Security In Every Detail
- Always Available
- Relentless Standard of Care
- Collective Success
For more information about our core values and beliefs, visit https : / / brinkshome.com / sustainability .
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws .
equalopportunityemployer #veteranfriendly
Last updated : 2024-05-01
