Human Resources Specialist

Position Summary

Provides human resources services to small businesses on a consulting or outsourcing basis.  The primary goal of this position is to provide friendly, timely, accurate service and support in the areas of human resources, benefits administration and payroll.  This position utilizes independent discretion and judgement and is vital to the continued growth of the company to ensure high quality customer service. 

Essential Functions

• Provide professional HR, benefits and payroll business recommendations to clients based on regulatory, best business practices ,and experience
• Writes and develops client job descriptions, client policies, employee handbooks and client procedures
• Provides direction and compliance advise on payroll processing requirements
• Administer employee benefit plans
• Performs Customer Service functions by fulfilling customer requests and answering questions
• Accurately processes employee, benefit & payroll changes for clients within 2 business days of receipt
• Accurately completes data entry on client HRIS, payroll systems, spreadsheets and databases
• Researches, communicates and develops policy, mandatory posting requirements, state and city compliance and other notices based on client locations and regulatory changes
• Develops and conducts new hire orientations as needed by clients
• Develops and conducts recruitment process outsourcing by evaluating client needs, developing pre-screen questions, writing postings, screening applicants and setting up background checks and/or drug screens
• Conducts I-9 and employee records audits for clients
• Reconciles, audits and corrects client benefits bills quarterly
• Collaborates and communicates with co-workers in a team environment
• Other duties as assigned

*Will have the option to work some days remotely after 6 months. Must live within 50 miles of North Liberty, IA.

Skills

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Interpersonal Skills – maintains confidentiality, remains open to others’ ideas and exhibits a willingness to try new things
• Communication – Effectively communicates in a way that others can easily understand orally and in writing, in person and remotely.  Edits work for spelling and grammar, presents numerical data accurately and effectively and is able to read and interpret written information
• Planning/Organizing – Prioritizes and plans work activities, uses time efficiently, develops realistic action plans
• Quality Control – demonstrates accuracy, attention to detail and thoroughness and monitors own work to ensure quality
• Adaptability – Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Dependability – is consistently at work and on time, follows instructions, follows check lists, responds to management direction, and solicits feedback to improve performance
• Problem Solving – Identifies & resolves problems in a timely manner; gathers & analyzes information skillfully
• Computer Skills – Ability to effective and efficiently use a computer with Microsoft products including e-mail plus effective understanding of how to use the internet as a resource
• Safety and Security – Actively promotes and personally observes safety and security procedures, uses equipment and materials properly

Qualifications

• Requires 3-4 years of Human Resources generalist or experience
• BA in Human Resources or combination of equivalent experience and related education is required
• PHR or SHRM-CP preferred and will be required within 6 months of attainment of job

Physical Requirements

Requires:

• Sitting for long periods of time – up to 4 hours
• Frequent use of computer screen to read documents and ensure quality
• Frequent use of hands and fine manipulation to type, move documents, grasp, hold, file and scan
• Frequent use of arms for reaching, sorting and filing
• Frequent use of visuals to see documents, color variations and body language
• Frequent use of hearing and voice to listen and communicate with others in person and on the phone
• Ability to maintain regular, punctual attendance during office hours between 8-4:30 M-F (40 hours / week)
• May lift up to 15 pounds on occasion
• Indoor, temperature-controlled environment