General Office-Customer Support Representative
Job Posting for General Office-Customer Support Representative at Brookside Lawn Service
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. The ideal candidate will have excellent communication skills, be able to analyze customer needs, and provide effective solutions.
Duties:
- Communicate with customers via phone,to address their questions, concerns, and inquiries
- Analyze customer issues and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions and transactions
- Assist with data entry tasks to update customer information in the system
- Conduct outbound calls to follow up on customer inquiries or sales leads
- Provide product information and recommendations to customers
- Assist with sales efforts by promoting products or services to customers
Experience:
- Previous experience in a customer service role is preferred
- Excellent communication skills, both written and verbal
- Strong phone etiquette and active listening skills
- Proficient in data entry and computer skills
-Ability to talk & type
Benefits:
- Medical-Dental-Vision Insurance
- Life Insurance
- Paid time off
- Professional development opportunities
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Support Representative!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- No experience needed
Work setting:
- In-person
- Office
Work Location: In person
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