Telecommunications Technician

This position will perform all duties pertaining to the installation and general upkeep of customers' telecommunications systems. The telecommunications technician's responsibilities include maintaining an accurate record of all work orders completed per day, answering customers' questions, and planning for installations by reviewing customers' orders and ensuring that all necessary supplies and tools are on hand. You should also be able to maintain a safe working environment at all times.

Telecommunications Technician Responsibilities:

• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Performing temporary fixes until extensive repair work can be done at a later date.
• Assisting in ordering replacement components for telecommunications equipment and devices from suitable vendors.
• Investigating and resolving customers' complaints in a timely manner.
• The Communications Technician I will install a work area outlet for floor (i.e. monument), modular furniture (i.e. surface mount box) and wall (i.e. box eliminator). Drop cable down a wall using fish tape or other method. Route cable through modular furniture. Perform pre-termination procedures: organize, form, dress cables and determine length, slack and label cables. Suspend and support cable correctly: Cable tray, J-hook, D-rings, Bridal rings, Trapeze.
• The Technician will build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware). Install grounding for racks, equipment and cable as required.
• The Technician will perform fire-stopping procedures on fire walls, install sleeves, and pull cable through sleeves and core penetration.
• The Communications Technician I will terminate low-voltage devices, install, terminate, test, label and document category 5e & 6 structured cabling system.

To be successful as a telecommunications technician, you should be detail-oriented and knowledgeable about telecommunications systems. Ultimately, a top-performing telecommunications technician should be able to interpret technical manuals and schematic designs, demonstrating exceptional analytical and problem-solving skills.

Telecommunications Technician Requirements:

• High school diploma or GED.
• Proven experience working as a telecommunications technician for a minimum of 3 years.
• Sound knowledge of telecommunications systems.
• The ability to interpret technical manuals, schematic designs, and cut sheets.
• Strong technical, analytical, and problem-solving skills.
• Exceptional communication and customer service skills.
• A detail-oriented disposition.
• Industry-specific certifications (BICSI, Systimax, Panduit, Beldon, Corning) are a huge plus.