What are the responsibilities and job description for the Parts Counter Sales position at Bruckner Truck Sales, Inc?
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 11 states, and we have over 1,500 team members.
· Bruckner’s is more than just a place selling parts and working on trucks
· We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
· We contribute to our local communities
· We care about our people
OUR CORE VALUES
· We act with Honesty and Integrity.
· We value our people and communities.
· We are customer focused.
· We do what it takes.
WHAT WE OFFER
· Competitive Compensation Plans
· Paid Time Off and Holidays
· Excellent health, dental and vision plans
· Investments in Training & Development
· Generous 401(k) and Profit-Sharing Plan
· Tuition Assistance Program
· Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
· Technician Student Loan Reimbursement Program
· Disability and Life Insurance
· Internal Promotion Opportunities
· Flexible Spending Account
· Health Club Reimbursement
· Family and Team Oriented Environment
· Employee Referral Bonus
· Engaging and Challenging Assignments
· Drug free workplace
JOB SUMMARY
He/ she is responsible for filling parts orders over phone or over the counter. Will advise customers of needed parts according to description or malfunction. Needs to be able to operate a forklift. Also perform duties necessary for the smooth operation of the parts department.
DUTIES & RESPONSIBILITIES
· Answer customer’s phone calls and fill order from stock parts.
· Help customers on parts counter and shop counter.
· Read catalog, or computer for replacement part numbers, availability, price and substitutions.
· Advise customer on substitution or modification of part when replacement is not available.
· Advise customer of any quality improvement or service bulletin on part replacement.
· Examine returned part or core to determine if defective and exchange part for refund.
· Stock parts according to part number sequence.
· Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
· Clean parts shelves to prepare for physical inventory.
· Accept payment for bills and make change.
· Use calculator and computer keyboard.
· Do periodical bin checks.
QUALIFICATIONS:
· He/ she will be responsible for the set up of advertising displays or arranging merchandise on counters, display areas for promotional sales.
· High school diploma preferred
· Preferred - two years or more in heavy duty truck or automotive parts department experience.
· Will need to be able to interact successfully with customers and co-workers, and have the ability to recognize the need for urgency in helping customers.
· Must have the endurance to move at a fast pace and from one job requirement to another quickly; also be able to operate parts department equipment, forklift, and pickup.
Physical Demands
· Must be able to lift objects weighing up to 50 lbs from the floor to waist high and 25 lbs to shoulder high.
· Due to some stress applicant must be have the flexibility to handle stressful situations.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Lowell, AR 72745: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- In consideration of your application, is there anything else you would like us to know about you?
Experience:
- Part Sales: 1 year (Preferred)
Work Location: In person
Salary : $18 - $25