Dental Front Office Administrator

Dental Front Office Administrator, Full-Time

Four Days a Week

Friendly and Collaborative Practice Environment

Do you desire to join a dental practice that is growing and where your skills and experience can make a difference in the lives of others? Our practice has an excellent opportunity for a full-time Front Office Administrator who desires to connect in a friendly, collaborative, and patient-focused team.

Our ideal candidate will possess the following qualifications:

• Excellent communication, customer service, and relationship building skills
• A “can do” approach and a strong commitment to set and exceed expectations.
• Confidence working in a fast paced yet patient-focused environment.
• Excellent Phone skills and commitment to teamwork.
• Discuss financial arrangements with patients.
• Ability to increase new patient growth by supporting marketing and promotional programs.
• Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing, and charges collection.
• Ability to track and bill dental insurance, post payments, and claim estimations.
• Proficient in balancing income and charges daily and prepare deposits.
• Knowledgeable in managing Accounts Receivable to include sending of billing statements, aging reports, and collections.
• 3-5 years of Front Office Dental experience.
• Working knowledge of Dentrix is strongly preferred.

Additional daily routine: Greet patients, check in and out for treatment.

• Answer and address incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, follow-ups, and/or cleanings.
• Develops and maintains doctors/hygienist schedule to meet practice goals.
• Verify insurances and update in database.
• Coordinate and organize office/practice routines and procedures, ensure office runs smoothly and supports a positive patient experience.
• General office duties and other duties as assigned/required.

About our practice:

Our team devotes themselves to providing the best modern dentistry available. Our highly competent team is caring and dedicated to enhancing the oral health, service and support of our patients. We work hard to serve our patients with sincerity, empathy, and professionalism, in a peaceful atmosphere.

To apply:

Please submit a copy of your resume, cover letter, and references.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k) matching
• Dental insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Dental receptionist: 1 year (Preferred)
• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person