Ride operator

Direct Report

Eagle Zip Assistant Manager

Employee Profile and Desired Traits

• High level emotional intelligence
• Cheerful attitude and servant leadership disposition
• Dedicated customer service and people oriented
• Adaptability in a fast-paced environment with ability to learn
• Ability to interact with men and women of all ages and maturity levels of staff / customers

Principle Responsibilities

• Provide helpful and efficient service and maintain a friendly and cheerful attitude
• Become familiar with all materials supplied prior to the camping season
• Participate in the specialized program training during the staff training period
• Use all safety equipment mandated in your program venue
• Check material frequently and communicate equipment concerns and needs
• Ensure proper use, security, and care of program equipment
• Fit participants with harnesses and helmet correctly and supervise use of all personal protective equipment
• Other duties or projects as assigned by SBR leadership
• Abide by policies and procedure outlined in the SBR staff handbook

Qualifications & Training

• 18 years of age or older
• Preferred : Experience guiding / facilitating and managing others while 'at-height'
• Must be comfortable with heights of 6'-180'
• Must meet the manufacture's requirement for participation, including weight requirements (between 50 and 250 pounds).
• Ability to use Microsoft Teams daily for work related communication and coordination
• Be or become a registered member of the Boy Scouts of America

Performance Results

• Completes contract period with 2-4 positive experiences
• Receive one or more Staff Appreciation Cards from staff or participants
• Contribute at least one improvement to the Zip Line program
• Provide at least one memorable moment that matters to a participant

Physical Requirements

• Up to 9 hours a day of either standing, walking, hiking, and the ability to lift 75 lbs.
• Can pass the physical exam and approved for SBR height and weight requirements

Uniform

Summit staff uniform

Housing

10x12' Platform Tent; Foxtrot Base Camp

Expected Weekly Hours

45 - 55

Last updated : 2024-04-23