What are the responsibilities and job description for the Csr position at Buckeye Toyota?
Buckeye Toyota is currently seeking a part-time Cashier / CSR with excellent customer service skills and a positive attitude.
This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
Hours of Position
11 : 00am - 6 : 00pm Mondays
11 : 00am - 6 : 00pm on Wednesdays
10 : 00am - 4 : 00pm on Saturdays
Other hours may be available
Responsibilities
- Prepare the customer’s invoice using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and / or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Be friendly, professional, courteous and efficient when working with all customers and employees
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Clean driving record and ability to pass a drug test
Buckeye Automotive is committed to the principles of equal employment.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex (including transgender and transitioning status), pregnancy, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.
Last updated : 2024-08-15