What are the responsibilities and job description for the Credit Manager position at Buddy's Home Furnishings?
Position Title: Credit Manger
Reports to: General Manager
Position Summary
The Credit Manager along with the Sales Manager are the second in charge at the individual branch location. The Credit
Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.
Principal Accountabilities
- Acquire and Maintain Customers
- Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
- Assist in managing store personnel; may direct activities of one or more employees
- Compliance with all applicable federal, state and local statutes
- Decipher, prepare and review store reports
- Document all customer commitments
- Ensure company standards for renewals, delinquencies and store collections are satisfied
- Fill out paperwork for submission to corporate support
- Follow monthly marketing plans and maintain internal quality control standards
- Manage customer accounts
- Managing inventory and cash assets
- Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
- All other duties deemed necessary for effective store management
Requirements for Credit Manager
Effective organizational skillsEstablished collection skillsGood communication skillsHandle multiple priorities simultaneouslyLearn and become proficient in POS systemMaintain professional appearanceMust be able to read, write and communicate effectively in person and over the phone with employees and customersNegotiate and resolve conflictPlan, organize, delegate, coordinate and follow up various tasks and assignmentsRecognize and solve problemsMust have proficient navigational skills with a satisfactory driving record and meet insurability requirementsRegular and consistent attendance, including nights and weekends as business dictates
Education and Experience Two years’ experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 poundsStooping, bending, pulling, climbing, reaching and grabbing as requiredMust be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronicsProlonged driving and standingMust be able to work in and outdoors in a variety of climates and weather conditions.
Associate Name (Please Print):
Associate Signature: Date:
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Supplemental pay types:
- Bonus opportunities
Work Location: In person
