What are the responsibilities and job description for the Shopper Associate position at Buncha?
Do you have a knack for navigating the aisles of a superstore? Are you a student looking to make some additional income? Are you a multitasking pro? Do you thrive while working independently and autonomously? Would you love to work for a local start-up that champions community and sustainability? Did you answer yes, yes, yes and yes?!? Well, then we’d love to have you Join our Bunch! Buncha is looking for a motivated Full-Time or Part-Time Shopper Associate who thrives in a fast-paced, changing environment, loves helping people and wants to have an impact in making our neighborhoods greener. You will be responsible for shopping and assisting with deliveries from stores to the customer’s doors.
Who are We? At Buncha, we are on a mission to build the most affordable and sustainable way for millions of neighborhoods to get what they need each week together, by bringing the convenience of delivery to everyone that needs it, all while providing our customers an exceptional delivery experience. We are a savvy-scrappy-team oriented bunch of start-up pros backed by early employees, founders, and executives from Target, Nextdoor, Instacart, and more.
What’s in it for You?
- Guaranteed rate of $20/hr (up to $26 with tips)
- Performance bonus ($50 for achieving 2x100% shopper scores!)
- Paid time off (PTO)
- Paid Holidays & Benefits (for Full-Time)
- Employee discount – 15% off your Buncha orders
- Every day is different – work independently
- Team Oriented Culture - FUN - Rewarding Work with GREAT People
What We’re Looking for?
- Highly motivated and self-managing with a passion for discovering/solving customer problems.
- Openness: we believe in radical candor and value everyone’s respectful point of view.
- Customer Obsessed: we believe in ensuring our users and partners always extract the maximum value from every interaction they have with our team, platform, and business
- Technical aptitude working with customer service, shopping, or on-demand service applications
- Able to enthusiastically meet our shopper standards for timeliness, accuracy, and customer service
- Minimum age of 21 years old
- Have a valid U.S. Driver’s License with a clean driving record; must pass background check and insurability
- Have reliable transportation (car year 2004 or newer) and valid car insurance coverage
- Own a newer model Android Smartphone or iPhone (Android 5.0 or later / iOS 15) and in good working condition
- Able to lift 50 LBs
What You’ll Be Doing?
- Work with our Operations team to shop, pack, & stage orders for our Delivery Drivers.
- Use the Buncha app to receive neighborhood orders, shop in-store, and communicate with customers.
- Meet company operating policies and standards, including providing best-in-class customer service.
- Engage with and understand our customers, including discovering and responding to customer needs through clear communication.
- Prepare and stage orders in a timely manner for our drivers.
- Do whatever it takes to delight our customers with a high-quality experience
Give and receive feedback regarding Buncha app, logistics, and overall operationsBuncha is an Equal Opportunity Employer that is committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Do you have reliable transportation & clean driving record?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20