Area Sales Manager

Hotel San Jose:

Originally a 1930s ultra-modern motor court, Hotel San José was transformed into 40-room urban bungalow-style accommodations hidden behind stucco walls amidst lush garden courtyards on South Congress Avenue. Considered the quintessential Austin hotel experience, San José is more than just a place to stay. The courtyard serves as a gathering place and community hub for locals and visitors thanks to its cravable cocktails and beloved happenings, including the annual South x San Jose concert series and over-the-top Halloween party. Steps away from Jo’s Coffee, our local coffee purveyor and coveted people-watching spot, we're happy to host all who are interested in slowing down for a stay.

Austin Motel:

Operating as a motel since 1938, Austin Motel is a quintessential part of the city’s history, sitting in the heart of South Congress’ famed strip of restaurants, clubs, and shops. The beloved 1930s motor court includes 41 guest rooms, a ‘50s-style outdoor kidney-shaped pool and sun deck, creative community and cultural programming, and a renegade-style retail shop in the lobby, all set amidst the original midcentury architecture. The ethos looms large in every part of the guest experience: So Close, Yet So Far Out.

The Carpenter Hotel:

Tucked just between Zilker Park and Downtown Austin, Carpenter Hotel evokes an easy time in Austin full of fresh air, Texas sunshine, and days spent lazing by the water with a book. A bridge between the city and the outdoors, each part of the property nods to its native surroundings and its rich history. The lobby, restaurant Carpenters Hall, and coffee shop are built in the former Carpenters Local 1266 Union Hall, built in 1948. The hotel features a pool, large pavilion, and 93-rooms, each with a private terrace. While the original meeting hall has been reimagined as our front desk, cafe, and restaurant, and it and the hotel itself are still a place for folks to meet up—to share space and community.

We are proud to be a part of Bunkhouse, a hospitality company that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jo’s Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, Hotel San Cristóbal in Baja, Mexico and Shady Villa in Salado, Texas.

We're looking for:

Carpenter Hotel, Austin Motel and Hotel San Jose are looking for a Area Sales Manager who will successfully meet all established sales quotas while consistently providing memorable guest experiences.

Knowledge, Skills, and Abilities:

• Bachelor’s degree in business administration or hospitality management - equivalent combination of education, training and experience may substitute for education requirements
• Two (2) to five (5) years of experience in hotel sales
• Strong communication and interpersonal skills
• Excellent guest relation skills, including guest incident follow up and
• Maintains the ability to multi-task and adapt to changing priorities
• Resourceful problem-solving skills
• Self-motivated, driven and task oriented
• Holds self and others accountable to consistently maintain high performance standards
• Strong work ethic with a high level of integrity and dedication to the values of the company
• Organized with a proven track record of setting priorities and problem solving while utilizing good judgment and effective decision-making
• Computer knowledge Microsoft Office and office skills required
• Ability to travel as needed
• Strong familiarity with hotel systems such as PMS and POS systems
• Fluency in multiple languages preferred

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• As the Area Sales Manager, you will sell group rooms and event space at three Bunkhouse hotels: Carpenter Hotel, Austin Motel and Hotel San Jose.
• Work closely with Operations teams, maintaining a positive relationship and communicating client needs and expectations.
• Work closely with Sales, Events and Revenue Managers to effectively communicate industry trends and develop strategies to increase revenues and market share where applicable, for the benefit of the hotel.
• Participate in weekly sales meetings, revenue meetings and leadership meetings.
• Ability to work within tight response deadlines, while providing a professional, friendly and informative experience for our clients and guests.
• Achieves all established sales and profitability goals through the evaluation, solicitation, and selling of key markets for the hotel as designated.
• Works with sales team to produce and attend special sales events, outbound sales efforts, and onsite property tours. Attends local networking events as representation for the brand and hotel.
• Qualifies prospective leads, creates tailored proposals and responds in a timely manner to RFPs. Identifying customer needs & opportunities to upsell property and maximize revenue.
• Produce accurate monthly sales reports, including the progress of booked business and key account performance. Maintain database of all leads and business opportunities, ensuring follow up and continued relationship growth.
• Seek out new business through market research and conduct sales calls on all accounts, providing appropriate & prompt follow up.
• Achieves weekly prospecting goals consistently.
• Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
• Maintain a professional appearance and conduct personal behavior in a professional business manner when representing the hotel and company.
• Coordinates with Hotel Management to ensure all group and guest satisfaction, developing relationships with new clients and existing guests driving customer loyalty and repeat business.
• Adheres to all departmental policies, service procedures and standards expected
• Performs other tasks or projects as assigned

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.