General Manager

Burger King General Manager
RESTAURANT GENERAL MANAGER JOB DESCRIPTION Job Title: Restaurant General Manager Position Overview: The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant.The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). Summary of Responsibilities: Profitability * Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes * Reviews key P&L lines to increase profitability for the restaurant * Drives sales through proactive guest service, people development & operations management Guest * Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility * Manages the guest experience through operations and timely response to Guest issues * Problem solves guest feedback systems to determine root-causes and develops action plans to address issues * Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives People * Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team * On-boards new team members by training and guiding them through the certification process * Inspires the restaurant team by effectively managing individual and team recognition programs * Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance Operations * Manages restaurant labor using optimal Manager staffing and Team Member scheduling * Enforces compliance with government regulations, employment laws and BKC policies * Ensures that restaurant upholds operational and brand standards *Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary Qualifications and Skills: * Must be at least eighteen (18) years of age * High School Diploma or GED required, 2 years of college preferred * 1-2 years of previous restaurant management experience * Strong understanding of P&L management & drivers of restaurant profitability * Ability to prioritize own and others’ work and time to meet deadlines and objectives * Demonstrated leadership skills * Demonstrated understanding of guest service principles * Available to work evenings, weekends and holidays * Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant *BKC is an equal opportunity employer and we encourage all qualified applicants to apply
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Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Paid training

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Quarterly bonus

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location