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Customer service representative

Business Development Firm
East Rutherford, NJ Full Time
POSTED ON 6/13/2024

Who you will be working with :

Our Customer Service team is the face of our clients to our customers, and we want their support experience to set new standards, just like our clients’ products do.

Our Customer Service team cares for customers by solving problems and scaling solutions, incubating new products and promotional packages, and sharing feedback with the rest of the office to influence company development.

Key Duties and Responsibilities :

  • Manage and service existing customer relationships
  • Answer all potential customers questions in a professional manner
  • Always operate with the highest degree of urgency and care; remembering we are the face for our clients and the services they provide
  • Be a problem solver find creative solutions to issues
  • Provide expertise, support and hands-on assistance in all realms of the sales process, making sure customers receive the products that they want, when they want, how they want
  • Highlight issues and identify opportunities by utilizing the tools provided within our company

    • Last updated : 2024-06-11

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