What are the responsibilities and job description for the Byte: Inside Sales Associate position at Byte?
We are an ambitious team that's transforming the way people achieve a beautiful, more confident smile. No longer do you have to step inside the orthodontist office to create the smile of your dreams. With a click of a button, you are on the road to making those dreams a reality. Our doctor-directed, at-home system makes it easy, safe and affordable for everyone.
We also believe that a job should do more than pay the bills. It should fill you with a sense of purpose. The kind you feel when you’re a part of something BIG.
Interested? Let’s talk.
As a byte Inside Sales Associate, you will be the welcome call to our patients after they have ordered their Impression Kit! Your mission will be to manage your respective accounts and motivate your patients to send their kits back. Every single lead is a HOT lead and you will be working directly with customers who have already purchased our kits! You are eyes and ears of byte. You will consult with our prospective patients and lead them through the journey of prospect to a satisfied customer.
This job might be right for you if.
You are a go-getter! You are customer focused and you are someone who believes in our mission delivering smiles! You are solutions-oriented, success-driven, approachable, and compassionate. You have an attention for details and tactical, consistent execution. At the same time you are strategic and confident enough to see the big picture.
Who You Are:
- 6 months to 1 year of sales experience or 1 to 2 years of customer service experience.
- Understanding the concept of using motivational tactics to teach customers why their new smile is invaluable to them and their confidence.
- Master at overcoming objections in order to get impression kits back.
- Prior utilization of Five9 and SalesForce gets bonus points.
- Exceptional communication and interpersonal skills and a dedication to putting team first.
The Perks:
- Competitive base pay (starting at $37,440/yr) and aggressive commission plan that rewards top performers.
- Industry leading benefits package that includes:
- Health, Vision and FREE dental plan
- Generous Paid Time Off and (8) Paid Holidays a year
- Matching 401(k) program
- Employee Stock Purchase Program
- Paid Parental Leave
- Tuition Reimbursement
- Awesome aligner and whitening benefits for you and your family
- And a variety of personal assistance programs to help enrich your life in and out of the office
Job Type: Full-time
Salary: From $18.00 per hour
Job Type: Full-time
Pay: $37,500.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Supplemental pay types:
- Commission pay
- Monthly bonus
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- What is the best email address to contact you?
Education:
- High school or equivalent (Required)
Experience:
- Customer service and/or Sales: 1 year (Required)
Work Location: In person
Salary : $37,500 - $60,000