C.H. Robinson is hiring a General Manager for Global Forwarding aligned to the commercial development of our new office in Conshohocken, PA. In this role you will spend a good portion of your time in sales related activities to build a pipeline of opportunities and accounts for the new office. As the office matures, you will provide oversight and have accountability for talent development, commercial growth, product development, financial management and operational quality within your office. Ultimately you are responsible for strategic business planning to ensure that quality, growth, and efficiency goals are met.

This role will be located in the Conshohocken, PA office and will report to the Regional Director of the Global Forwarding Eastern Region.

Responsibilities:

Strategic Business Planning and Management:

• Set, articulate, and lead branch vision and direction
• Collaborate with teams to create and articulate the strategic market plan annually and actively review, manage, and adjust short and long-term plans as necessary
• Utilize analytics to identify gaps and leverage organizational resources to improve efficiency, productivity, and financial results
• Design, implement, and review organizational structure to drive business objectives, efficiency, and growth
• Build, manage, and leverage internal relationships to ensure collaboration and maximize efficiencies and results

Financial Management:

• Accountable for the financial performance of the branch  
• Set overall volume and margin expectations for each product
• Responsible for expense management, including personnel-related costs (including overtime), T&E, and general administrative expenses
• Monitor performance metrics, identify budget impacting metrics, and adjust business process, strategy, and resources accordingly
• Direct team on customer-related business decisions, including strategies for ongoing investment in customer business, pricing, acceptable loss rates, etc.

Business Growth and Development:

• Work with the Commercial teams to identify opportunities, drive sales growth with new and existing customers, establish new supply chains and business models and optimize client solutions. Seek opportunities to strengthen and maintain existing relationships with strategic customers
• Partner with legal and local counsel to oversee contract management, negotiate, understand, and discuss contracts with customers/carriers

Talent Management:

• Manage the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training
• Manage the team’s reward and recognition strategies, including appropriate and consistent compensation administration, planning cyclical bonus and/or commission payments, and year-end compensation planning
• Review employee engagement measures and implements action plans to improve culture, engagement, and collaboration
• Actively lead and/or participate in various industry, community, and campus activities to enhance the C.H. Robinson brand

Required Qualifications:

• Bachelor’s degree from an accredited college or university
• Minimum 3 years of people management experience
• Minimum 5 years of global forwarding sales and/or commercial experience
• Ability to travel up to 50% (domestically)

Preferred Qualifications:

• Experience managing financials for a business segment
• Demonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experience
• Broad market and industry knowledge, and vertical expertise (if applicable)
• Proficiency presenting to both internal and external audiences
• Demonstrated negotiation, collaboration, and influencing skills
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.
 

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100 years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

Salary : $72,200 - $91,500