What are the responsibilities and job description for the Parts Counter Sales position at C&L Supply HVAC and Plumbing?
We are C&L Supply HVAC and Plumbing, a new division of Munch’s Supply. Munch’s Supply is the leading wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) equipment, parts and supplies servicing the Chicago, Northwest Indiana and Michigan markets at twelve branch locations. But that’s not all. Through acquisition, we also Tommark branches in Michigan, O’Connor branches in Oklahoma, Nebraska, Kansas, Iowa and Missouri, Comfort Air Distributing locations in Colorado C&L Supply HVAC and Plumbing locations in Missouri, Oklahoma and Arkansas, API/Delta T branches in Maine, Massachusetts, New Hampshire and Rhode Island and Marks Supply and TML Branches in the province of Ontario, Canada. We are on a roll and there’s no stopping us now!
Celebrating its 65th year in business in 2021, Munch’s Supply operates with a commitment to service as a leading distributor for trusted equipment brands such as American Standard, Trane, Mitsubishi and Rheem. We also represent products from more than 100 leading industry manufacturers with 10,000 SKUs in our full assortment. We are proud to be consistently ranked as a top 10 HVAC distributor in the United States.
With more than 1,000 employees across the Midwest, New England, and the Canadian Province of Ontario, we operate in 16 states with more than 50 branches. Our commitment to service extends to our communities as well. We proudly represent products from more than 100 leading industry manufacturers with 15,000 SKUs in our full assortment. Our commitment to service also extends to our communities. In addition to an annual food drive at our branches each fall, we are also a proud supporter of St. Jude Children's Hospital. Each year, employees and their families participate in the St. Jude Walk/Run to end childhood cancer. Working as a team, in 2021, Munch's raised more than $24,000—finishing in the top 5 fundraising teams in Chicago.
C&L Supply HVAC and Plumbing is seeking the services of a Counter Sales Associate to support sales development and growth in NE Oklahoma, SE Kansas and SW Missouri. This position located at our Grove, OK branch conveniently located at 301 Industrial Road, Suite A, Grove, OK.
In this role you will:
- Provide excellent service to customers primarily via counter sales, and phone, email and online communication.
- Provide branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance.
- Give support and information on product inquiry as well as damaged goods, product sold, or product returned. Utilizing its resources as it relates to company computer systems, online tools, and facility inventory.
- Conduct regular customer follow-up activities to ensure customer expectations are being met.
- Fill sales orders for product and distributes items to shipping or will call as needed.
- Coordinate scheduling of customer deliveries as needed.
- Follow up with customers regarding special orders, back orders, and will calls as needed.
- Support valued business relationships in all dealings with related departments aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution
- Perform work duties with orderliness, organization, and completeness.
- Maintain proficiency with company computer systems in aspects related to jobs, or other job & office functions and requirements.
What’s in it for You!
A nice competitive salary for sure! On your first day, you will be eligible for a host of health benefits that include medical, vision, dental, and company paid short term disability, life with AD&D insurance. We also offer voluntary life & AD&D coverage for yourself, spouse and children. Eligibility for the company's retirement savings plan (401k) is on the first of the month following 60 days of employment. You will have paid holidays, PTO, vacation, a great employee discount, employee assistance program, casual dress code and more!
Preferred Job Requirements
- High School diploma or its GED equivalent and some college in business, sales, or related field
- 3 or more years’ experience with customer service and related functions.
Job Requirements
- High School or its GED equivalent
- 2 or more years’ experience with customer service and related functions.
- Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
- Aptitude for mathematical operations and numerical analysis.
- Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
- Minimum keyboarding skills of 40 words per minute.
We are only a click away. Apply today. Come see what we are all about! We provide confidential, discreet review on all inquiries.
We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.
Go get what you have coming! APPLY HERE.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Parts Counter Sales: 2 years (Preferred)
Work Location: One location