What are the responsibilities and job description for the Hybrid Desktop Support Technician position at C & S Business Services, Inc.?
C&S has an immediate opening for a full-time, direct hire, Hybrid Desktop Support Technician in Jefferson City. Must reside within commuting distance from Jefferson City.
Hours for Hybrid Desktop Support Technician: Monday-Friday 8 a.m.-5 p.m. (3 days in office; 2 days remote) Salary is commensurate with experience including benefit package.
Responsibilities for Hybrid Desktop Support Technician:
- troubleshoot software and hardware failures
- provide tier 2 level of support for end users
- work with Active Directory, RSA, JIRA, Exchange and SharePoint for user account creations, terminations and changes
- image and deploy laptops to end users
- remote support
Requirements for Hybrid Desktop Support Technician:
- high school diploma or equivalent
- healthcare terminology or IT background experience preferred
- ability to work in a fast-paced environment with attention to detail
- knowledge of MS Word and Excel
- strong communication, time management and customer service skills
- Healthcare, Medicare or Medicare Advantage knowledge preferred
- ability to problem solve, identify customer needs with appropriate issue resolution, work independently and efficiently
Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.
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