Corporate Trainer (I, II, Senior)

Overview

*This role can be filled as either a Corporate Trainer I, Corporate Trainer II, or Senior Corporate Trainer*

The Corporate Trainer I is responsible for design, development and delivery of Corporate Training for designated business areas and corporate initiatives, as directed. As a Corporate Trainer I, you will be responsible for the review and update of existing training courses and will own orientation training for new Team Members.  The ideal candidate is passionate about training, possesses exceptional communication and presentation skills, and can design effective instructional materials.

The Corporate Trainer II will be responsible for development and delivery of quality, consistent, training align with corporate business needs and strategy. The incumbent will work with entry level trainers to develop their knowledge and skills in facilitation and instructional design. This position is ideal for candidates with at least two years of corporate training experience, exceptional communication and presentation skills, and a strong instructional design background.

The Senior Corporate Trainer will take on a leadership role in our corporate training department, playing a key part in shaping the development and excellence of our teams.  This position is tailored for experienced professionals with four or more years of corporate training experience, exceptional communication and presentation skills, a proven track record in instructional design, and a strong commitment to mentorship and leadership.

Responsibilities

• • Training Design and Development:
    • Contribute to the maintenance of the Learning Management System.
    • Creates measurable objectives for training modules.
    • Maintain training materials, including presentations, manuals, videos, and e-learning modules.
    • Collaborate with subject matter experts and works effectively with Management to identify training needs and understand business outcomes.
    • Stay up-to-date with industry trends and product knowledge to ensure the content is current and relevant.
    • Demonstrate excellent attention detail to ensure content meets Company standard.
  • Training Delivery:
    • Works effectively with Management to recommend the most appropriate instructional and distribution methods.
    • Conduct engaging and interactive training sessions for new and existing team members.
    • Adapt training methods to suit various learning styles and preferences.
    • Provide constructive feedback and coaching to improve trainees' skills.
  • Communication and Presentation:
    • Deliver clear, concise, and persuasive communications both in writing and verbally.
    • Utilize effective presentation techniques to engage and educate the audience.
    • Foster a positive and inclusive learning environment, encouraging open communication and collaboration.
    • Demonstrate a strong leadership presence when communicating with stakeholders and during training delivery.
  • Assessment and Evaluation:
    • Administer assessments to measure the effectiveness of training programs.
    • Analyze training results and use data to continuously improve training content and methods of delivery.
    • Communicates openly with Management and other stakeholders prior to, during and after training on the performance of trainees and trainee feedback.
  • Collaboration and Feedback:
    • Takes ownership of projects and personal growth, ensuring regular communication with Management about outstanding needs.
    • Work closely with cross-functional teams to ensure alignment between training and Corporate Initiatives.
    • Gather and evaluate feedback from team members and management to enhance training program effectiveness and accuracy.
    • Proactively identify areas for improvement and implement changes to meet evolving training needs.

Qualifications

• Corporate Trainer I
  • REQUIRED
    • Bachelor's degree in a relevant field or equivalent years of relevant professional work experience required.
    • Demonstrated ability to execute adult learning theories and curriculum development required.
    • Strong communication and presentation skills, both written and verbal required.
    • A passion for training and a strong desire to help others succeed required.
    • Excellent interpersonal skills, the ability to build positive relationships and keep the attention of learners required.
    • Proficiency in instructional design, including the use of e-learning tools and software required.
  • PREFERRED
    • Previous experience in corporate training or a related field is a plus but not required.
• Corporate Trainer II
  • REQUIRED
    • Bachelor's degree in a relevant field or equivalent work experience required.
    • A minimum of two years of experience in corporate training, with a focus on technology or business solutions or equivalent, related C Spire experience required.
    • Exceptional communication and presentation skills, both written and verbal required.
    • Proven ability to design effective instructional materials, including e-learning modules required.
    • Strong interpersonal skills and a demonstrated ability to build positive relationships required.
  • PREFERRED
    • Knowledge of wireless phone services, internet solutions, and related industries is preferred.
• Senior Corporate Trainer
  • REQUIRED
    • Bachelor's degree in a relevant field or equivalent work experience required.
    • A minimum of four years of experience in corporate training, with a focus on technology or business solutions required or equivalent, related C Spire experience required.
    • Exceptional communication and presentation skills, both written and verbal required.
    • Proven track record in designing effective instructional materials, including e-learning modules required.
    • Strong interpersonal skills and a demonstrated ability to build positive relationships required.
  • PREFERRED
    • In-depth knowledge of wireless phone services, internet solutions, and related industries is preferred.
    • Experience leading or mentoring Trainers is strongly preferred.