General Manager

Plan, organize, control and direct the activities of a facility operation(s) with up to 19 million in revenue and to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Facility Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a professional corporate image. Promote and manage effective and profitable operations and resource management, high production standards, a sound risk management program, and facilitate business expansion. Certain Essential Functions listed below may or may not be applicable to each General Manager position depending upon varying local organizational structure. Key Responsibilities: • Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager or individual sales representative, Administrative personnel and Maintenance Manager. • Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing and evaluating personnel required to meet service commitments. • Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines. • Establish high appearance standards for all employees. • Ensure safe working conditions for all jobs. • Implement and promote Safety Program to recognize and reward productive and safe employees. • Plan and route collection services to best utilize personnel and equipment. • Implement corporate guidelines concerning the Preventive Maintenance program that reduces down time, improves image, reduces maintenance costs and results in lowest cost service delivery possible. • Establish an effective and productive container repair, delivery and switch-out program that promotes a positive image. • Develop and implement on-going cost control program that monitors buying practices of all supplies and services. • Establish production standards for each phase of operation. • Promote an accident prevention program that seeks to reduce claims, avoid injury and recognize safe employees. • Enter payroll into system on a bi-weekly basis. • Ensure Operations Supervisors are utilizing the Full Route Roll-Off Dispatch system. • Utilize Route Smart system to plan optimized compaction routes. • Ensure commercial and residential route audits are completed on an annual basis. • Conduct Roll Off account profitability analysis semi-annually. • Ensure that a purchase order system is used for all purchases and that clear guidelines are established for purchasing practices. • Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis. • Review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results. • Develop an operations profit plan, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital Requirements:, personnel needs and product or services profit margins desired. • Partner with the Sales Manager and/or Sales Representative(s) to develop a sales forecast for each product or service • Establish pricing guidelines for each product/service. • Promote a strong customer focus throughout the operation. • Manage the sales force in meeting objectives and establishing priorities. • Ensure the sales team is using approved software to identify and track potential customers. • Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions. • Identify and adjust to trends within market area which impact quality of service or desired profit margins. • Establish system for reviewing and negotiating existing contracts. • Participate in local civic affairs and represent the company in a positive manner throughout the community. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • Perform other job-related duties as assigned Requirements: • Bachelor's Degree from four (4) year college or university and/or have a demonstrated track record of serving in an operational environment requiring analytical and general management skills. • Five (5) or more years experience in the waste industry preferred or equivalent combination of education and experience. Knowledge, Skills and Abilities: • Working knowledge of the equipment required to collect, process or dispose of collected waste material. • Possess excellent leadership, communication and management skills. • Possess ability to read and interpret documents such as safety rules, instruction and procedure manuals, routine reports and correspondence and speak effectively. • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds • Some travel required – amount of travel will depend upon local organizational structure. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk and hear • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds Working Conditions: • Work in indoor office environment 80% of the time. • Occasionally work in harsh outside weather conditions, including but no limited to hot, wet and cold weather. • Noise level is usually moderate. • Some travel required – amount of travel will depend upon local organizational structure. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. Son personnel, c’est ce que GFL a de plus précieux. C’est pourquoi nous sommes heureux que vous consultiez ce portail! Nous avons la volonté de vous offrir des perspectives professionnelles exceptionnelles, de laisser sur l’environnement une empreinte positive et d’aider nos employés à réaliser leurs ambitions personnelles. Nous entendons créer les emplois qui sauront vous attirer chez nous. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.