What are the responsibilities and job description for the ServiceNow Development Team Lead position at CACI?
CACI is seeking a ServiceNow Development Team Lead to oversee technical resources delivering services supporting a cyber incident reporting and tracking system. As the Development Team Lead, you’ll be responsible for working with our DHS customer, helping to create solutions, as well as oversight, direction and management of a complex development effort.
About the Role:
As the Development Team Lead, you will manage a team of ServiceNow engineers, developers, and business analysts.
Responsibilities include:
Provide active, hands-on leadership to ensure deadlines and deliverables are met
Own the team and their output. Foster improvement, guide and teach methodology, influence pride and quality of work
Create and share weekly status reports demonstrating team productivity and accomplishments
Identify areas of improvement for the various team processes, provide solutions and see them through to completion. Repeat as necessary with a Continual Service Improvement (CSI) mindset.
Coordinate with Scrum Master and Development staff to ensure objectives for day-to-day tasks and projects are resourced appropriately
Be a point of escalation for our customer and for technical staff, helping to remove obstacles and provide/find solutions when needed
Function as a liaison to the DHS customer and functional leads across the program
Oversee projects to ensure deadlines are met, schedules are current and objectives are met, documenting and sharing with appropriate staff on a regular basis
Ensure DHS defined project governance standards are implemented and adhered to for each project and task
Directly interface with end-users, stakeholders and process owners, helping to document desired business outcomes, matching proposed solutions and verifying that project objectives are fulfilled
Ensure that all architectural artifacts and deliverables in the responsibility areas are developed to the highest quality standards
Be proactive, think like a customer. Provide regular and timely updates to customers and management.
Required Qualifications:
Ability to attain DHS EOD Clearance
BA 13 years’ applicable experience or 19 years total experience
Proven experience leading a ServiceNow development team in a supervisor, lead or manager capacity
Bachelor’s degree in Computer Science, MIS or Business 10 years of relevant experience
5 Years of experience with the ServiceNow platform
Ability to interface with team members at all levels, including business operations, technology, and management
Experience working with US Federal Government customers
Excellent written and verbal communication skills
Preferred Qualifications:
ServiceNow Certified Implementation Specialist certifications
Certified ServiceNow Application Developer, Implementer, or System Administrator certification is highly desired
Experience with Portal design and 508 Compliance
Experience with Jira and Confluence
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$82,100-$172,400CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Salary : $82,100 - $172,400
