What are the responsibilities and job description for the Inside Sales Manager position at CADDi?
With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers.
We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow. We welcome those who can share CADDi's mission, vision, and culture.
We are looking for an experienced Inside Sales Representative to oversee and support our inside sales team. The members in the position will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so they must have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Representative should be able to build a high-performance sales team to ensure customer success.
JOB RESPONSIBILITIES
Set and execute team goals and metrics (KGI/KPI)
Suggest and implement improvements in the inside sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly, and annual sales forecasts
Research and discover methods to increase customer engagement
Ensure sales, finance, and legal policies and procedures are met
Build an open-communication environment for your team
Produce ideas for promotional events or activities and organize them efficiently
Monitor progress and submit performance reports
Conduct general market research to keep abreast of trends and competitor’s marketing movements
Control budgets and allocate resources among projects
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas
Research accounts, identify key players, and generate interest
Maintain and expand your database of prospects
Requirements
BASIC QUALIFICATIONS
Proven work experience as inside sales representative
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong analytical, leadership and organizational skills
Numerical abilities and problem-solving attitude
Analytical and creative thinking
Exquisite communication and interpersonal skills
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
PREFERRED QUALIFICATIONS
Experience in Account Based Marketing (ABM) in global market
Thorough knowledge of web analytics (e.g. Google Analytics, WebTrends etc.) and Google Adwords
In-depth experience in the manufacturing industry
Proficiency in Spanish or Japanese
Proven sales experience
Track record of over-achieving quota
Ability to multi-task, prioritize, and manage time effectively
Benefits
Health Insurance
401k
Stock Options
Parental Leave
Annual Leave
Referral Bonuses
We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to create an infrastructure that encourages companies with global potential to grow. We welcome those who can share CADDi's mission, vision, and culture.
We are looking for an experienced Inside Sales Representative to oversee and support our inside sales team. The members in the position will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so they must have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Representative should be able to build a high-performance sales team to ensure customer success.
JOB RESPONSIBILITIES
Set and execute team goals and metrics (KGI/KPI)
Suggest and implement improvements in the inside sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly, and annual sales forecasts
Research and discover methods to increase customer engagement
Ensure sales, finance, and legal policies and procedures are met
Build an open-communication environment for your team
Produce ideas for promotional events or activities and organize them efficiently
Monitor progress and submit performance reports
Conduct general market research to keep abreast of trends and competitor’s marketing movements
Control budgets and allocate resources among projects
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas
Research accounts, identify key players, and generate interest
Maintain and expand your database of prospects
Requirements
BASIC QUALIFICATIONS
Proven work experience as inside sales representative
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong analytical, leadership and organizational skills
Numerical abilities and problem-solving attitude
Analytical and creative thinking
Exquisite communication and interpersonal skills
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
PREFERRED QUALIFICATIONS
Experience in Account Based Marketing (ABM) in global market
Thorough knowledge of web analytics (e.g. Google Analytics, WebTrends etc.) and Google Adwords
In-depth experience in the manufacturing industry
Proficiency in Spanish or Japanese
Proven sales experience
Track record of over-achieving quota
Ability to multi-task, prioritize, and manage time effectively
Benefits
Health Insurance
401k
Stock Options
Parental Leave
Annual Leave
Referral Bonuses
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