What are the responsibilities and job description for the Outside Sales position at Cal Coast Irrigation Inc.?
Job Title: Outside Sales-Oxnard
Department: Sales, Oxnard
Reports To: Sales Manager, Santa Maria headquarters
FLSA Status: Exempt/Salaried, plus commission
Prepared By: Human Resources
Prepared Date: 08/11/2023
File Name: Outside Sales-oxnard.doc
SUMMARY
Performs the following duties personally and coordinates with team members to ensure successful completion of assigned tasks.
Cal Coast Irrigation Mission:
Empowering Growers with Exceptional People
Cal Coast Irrigation Core Values:
- To be honest to everyone, every time
- To treat others the way we want to be treated
- To be committed to excellence- average is not acceptable
- To serve our customers with gratitude
- To provide quality craftsmanship
Cal Coast Irrigation Vision:
To be the most trusted and respected provider of quality irrigation systems
This positions mission as it relates to Cal Coast’s Mission:
Build and maintain customer relationships with professionalism, expertise, and a can-do attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Key Results Areas [KRAs].
KRA #1: Provide customers with exceptional service
This key result area will be satisfactorily achieved when: customers are loyal to CCI
- Always do what you say you will do
- Utilize CCI resources to fullest potential
- Exceed customers’ expectations
- Encourage SM team to do the same
KRA #2: Increase sales by building and maintaining customer relationships
This key result area will be satisfactorily achieved when: gross revenues are increased year over year
- Be available, courteous, and on time
- Maintain open channels for communication
- Never fail to follow up
- Maintain market awareness
- Listen to customers’ needs- our very best red is no good if the customer needs blue
KRA #3: Increase customer base
This key result area will be satisfactorily achieved when: customer list is larger
- Seek out and meet customers we haven’t done business with yet
- Visit outer areas of territory
- Call or visit our entire customer list
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
A.A. Degree from two-year college in sales or business administration preferred; and over five years up to and including seven years of related industry experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS EXPERIENCE
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS EXPERIENCE
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of: Microsoft Office Suite - Outlook Communication Management software, Word, Excel, PowerPoint; and experience with Internet usage, PC and/or MAC and Windows. Experience developing a CMS desirable.
CERTIFICATIONS, LICENSES and REGISTRATIONS
Valid State Driver’s License. Position requires 5% travel. This is a working sales position; out-of-the-area and overnight travel on occasion.
OTHER SKILLS AND ABILITIES
- Data entry skills
- Organized
- Self-starter
- Knowledge of irrigation system components and functions
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk and hear; and frequently required to stand, walk and sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, and taste.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally exposed to fumes/airborne particles; and regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderately quiet office conditions or quiet, inside car-cabin conditions.
By my signature below, I acknowledge that the above job description was discussed with me and that I was given a copy for my records.
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Signature of the Employee Date Signature of HR Representative Date