What are the responsibilities and job description for the Salesforce Developer position at Calbright College?
The Position
Title: Salesforce Developer
Position Type: Full time
Requisition No: 23032
Category: Classified
Supervisor: Director of Information Systems
Last Updated: February 2023
Job Purpose: Build and maintain Salesforce apps, workflows, and integrations
Location: Remote, various locations throughout California
Salary Range: The proposed beginning salary range for this position is $121,080.60 - $133,514.04. Final salary will be determined upon the adoption of a Classified Salary Schedule which is currently being negotiated.
Position Overview
In this role, you will be responsible for building and maintaining Salesforce applications, business process automations, reports, and dashboards for Calbright College staff and faculty, and for supporting the implementation and integration of third-party solutions within our Salesforce org. In this role, you will effectively translate prioritized needs into well-designed scalable solutions. When our team considers possible solutions to a given problem, you will contribute ideas and recommendations to the discussion based on a combination of your understanding of the unique aspects of our organization and its needs with your past professional experience with different approaches and solutions within the Salesforce ecosystem.
Excellent problem-solving and analytical skills are required to isolate problems, recommend solutions and implement solutions. The ideal candidate should be a self-starter with the ability to work both independently and in a collaborative team environment.
Essential Job Duties and Responsibilities
The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.
- Building and maintaining business process automations using a variety of SFDC tools
- Building and sharing reports and dashboards with different internal groups
- Building and maintaining SFDC-based portals for certain staff groups
- Building and maintaining Lightning Apps for each team at Calbright
- Building and iterating on custom object schema and relationships to meet our use case
- Supporting the implementation and integration of third-party solutions within our Salesforce org
- Locking down permissions and tracking changes appropriately
- Adhering to industry best practices for change and release management
- Developing and maintaining Salesforce Sandbox environments following SDLC standards and practices for testing and interactive enhancement of automations and integrations to/from the Salesforce platform
- Creating and maintaining detailed systems, process, and development documentation
- Running and maintaining the day-to-day operation of our Salesforce org
- Helping other team members build and maintain integrations with external systems including the ERP, Student Information System, and Learning Management System.
- Practice continuous improvement by constantly monitoring systems and making recommendations or adjustments where beneficial to our staff and students.
Building sophisticated reports in Salesforce to answer high-level business questions - Performs other related duties as assigned that support the objective of the position
Knowledge, Skills, and Abilities
- Ability to effectively translate prioritized needs into well-designed scalable solutions
- Ability to handle multiple tasks simultaneously
- Strong project management skills desired
- Ability to collaborate with both technical and non-technical team members
- Ability to prioritize a backlog and manage time efficiently
- Excellent oral and written communication skills
- Deep knowledge of declarative tools in Salesforce including all process automation tools
- Familiarity with the Salesforce Education Data Architecture (EDA)
- An advanced understanding of Salesforce's data security model
- Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty
Minimum Qualifications
- Bachelor’s degree in related area and/or equivalent experience/training required
- Minimum of three years professional experience building/developing on the Salesforce platform/ecosystem
- Current credential as “Salesforce Certified Platform Developer I” or equivalent experience/training required
Desired Qualifications
- Additional Salesforce Platform Developer certifications are a plus
- “Salesforce Certified Platform App Builder” credential
- Experience working with Service Cloud, Pardot, Communities
- Experience working with external system integrations
- Experience with Agile methodologies, including working within a sprint framework
- Higher education experience is a plus
Working Conditions and Travel
- Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
- Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright College’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
- Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
- Work is performed indoors where minimal safety considerations exist.
Equal Employment Opportunity
Calbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.
Who We Are
Calbright College is one of California’s newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don’t have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.
Salary : $121,081 - $0