District Manager

Job Title: District Manager

Pay Rate: $55,000 , plus bonuses and commission

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District Manager Job Description

Caliber Car Wash opened its first location two years ago. Today, the company is still going strong with 10 locations with additional locations coming in late 2022. Caliber is dedicated to the communities they serve with superior customer service. A company with a staff of tenured employees. If you are a solutions-oriented, proactive service industry leader seeking an opportunity with a stable, growing organization that cares about their people; we need to talk!

We offer competitive pay with benefits:

• Health Insurance – paid 100% by employer
• Vision Insurance
• Dental Insurance
• Voluntary Life Insurance
• Voluntary Disability Insurance
• Vacation Paid Time Off
• Sick Time Off
• Paid Holidays

Experience:

Caliber Car Wash is seeking to hire a full-time District Manager to assist our managers in the operation of our brand new, state-of-the-art express tunnel car wash. The District Manager will work directly under the Director of Operations and is responsible for the upholding the Caliber Standards of all personnel under your supervision.

The District Manager provides strategic direction for the team of Store Managers (SMs) and acts as the primary support for the SMs in his/her designated area. The District Manager must convey the Caliber culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication to Caliber Car Wash.

Duties & Responsibilities:

• Leadership: Mentors all positions within his/her operational area to ensure a high level of engagement and success. Maintains availability for development of all operational personnel.
• Maintain Culture: Support, reinforce, and align decisions with Caliber’s Mantra and Core Values.
• Training and Development: Trains and develops SMs; manages career expectations for the management team; clearly conveys standards. Ensures constant pipeline of Certified Managers is readily available.
• Operational Assistance: Assists SMs to ensure car washes are delivering the Caliber Standard with exceptional Customer Experience and Quality.
• Leverage Support: Utilize support managers to identify and mitigate any needs in current business quality. Manage expectations of Support Managers in the planning, development, and execution of operational improvement projects.
• Develops and Manages Business Planning Processes: Works with the SMs to develop, implement, and manage a goal-oriented business plan for each car wash; analyzes external and internal environments to detect where improvements may be made and how those improvements should be implemented.
• Manage Strategic Initiatives: Understands and delivers the purpose and requirements of all Company programs. Leads his/her respective Operational Area in the execution of these programs. Directly accountable to, develops strategies & directs support of Marketing Managers, Training Managers and Talent Managers.
• Financial Accountability: Maintains full responsibility for financial performance directly impacting car wash operations. Oversees the financial performance of his/her team of SMs; works with the finance team to analyze individual car washes and the district; makes recommendations for improvements. Accountable to all aspects of the car wash EBITDA – planning, management, and performance.
• Financial Analysis: Analyzes business trends and financial data to assess and improve district performance, both operationally and financially.

Qualifications:

• High School Diploma or GED required; College Degree preferred
• For external hire
• Minimum of 18 months of multi-unit management with a proven record of success required, preferably in the carwash or similar quick-serve style industries.
• Minimum of 5 years of single-site management with a record of a success in increasing site’s volume and revenue or promotions to higher-volume sites.

• For internal promotion
• Minimum of six months (12 months preferred) as a Store Manager with Caliber
• Employee must be in good standing and have a proven record of performance and multiple location experience

• Experience in an organization where he/she had specific career progression
• Knowledge of the Car Wash industry as well as proven record of attaining KPIs
• Knowledge and skills in analyzing profit and loss statements and overall financial performance of store
• Knowledge and skills in staffing with proven record of results
• Proficient in a variety of technology systems, especially Microsoft Office, Jolt, Sonny’s and Asana (being able to adapt to new systems easily)

Additional Requirements:

The intellectual and physical demands described below are representative of what must be met by all team members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.

• Ability to lead, motivate, and empower Caliber managers to higher levels of performance
• Ability to align with Caliber Culture by balancing seriousness and having fun
• Ability to manage basic tasks and fiscal operations for a District
• Takes initiative in solving operational and personnel problems quickly
• Has excellent interpersonal and communication skills
• Ability to manage all customer service interactions
• Ability to recognize problems and problem-solve
• Ability to recognize personal shortcomings and willingness to improve
• Ability to set goals, create plans, and convert plans into action for individual Car washes and the entire district
• Ability to measure performance, objectively and subjectively as well as hold team members accountable to meeting desired performance expectations
• May be required to lift, carry, push, or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

Job Type: Full-time

Pay: $55,000 , plus bonuses and commission

Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Gr-Green complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Multi-Unit Management: 1 year (Preferred)
• Car Wash: 1 year (Required)
• Management: 5 years (Required)

Work Location: One location