Technician Apprentice Program - 1:1 Trainer

Caliber Holdings Corporation
Philadelphia, PA Full Time
POSTED ON 2/14/2023 CLOSED ON 5/29/2023

What are the responsibilities and job description for the Technician Apprentice Program - 1:1 Trainer position at Caliber Holdings Corporation?

Service Center Philadelphia - Frankford Job Summary The Body Tech TAP 1:1 Trainer is responsible for training and developing teammates in the Technician Apprentice Program to within a Non-Structural Technician level in collision repair, capable of working on their own upon graduation from the program, while maintaining or increasing pre-TAP productivity. Essential Job Duties Deliver instructional and hands-on training in collision repair to participants in the Technician Apprentice Program Provide daily supervision, direction, training, and individual coaching for improvement to TAP apprentices Maintain or increase pre-TAP productivity levels while training TAP apprentices Follow established TAP curriculum/competencies to promote consistency throughout the program Schedule competency training to ensure apprentice training is completed in approximately 10-12 months Ensure all competencies and lessons from the detailed apprentice competency guide, including I-Car Welding certification, are completed prior to apprentice graduation Communicate with GM/RM/Quality team to ensure that all competency lessons that must be inspected by the Quality team, as designated on the apprentice competency guide, are verified by Quality prior to apprentice graduation Ensure apprentices complete all required online I-Car classes listed on the apprentice competency guide prior to apprentice graduation Participate in scheduled calls/meetings/communications as required to update apprentice progress with field leadership and/or TAP coordinators so that Workday competency tracking is accurate and timely Maintain the TAP production area by keeping it clean and organized and report safety hazards or required repairs to the facility GM immediately Demonstrate the appropriate use of PPE per Caliber safety policies and require trainees to maintain use of all required PPE for the task and work environment Train apprentices in quality repairs utilizing OEM and industry-approved guidelines and Caliber’s Standards of Quality Perform other related duties to ensure quality and timely completion of repair jobs and further apprentice learning Skills/Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Must be at least 18 years of age Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver) Satisfactory completion of a criminal background check Comply with all safety requirements, respirator safety, and fitment/usage. Maintain compliance to pass required safety mask fit test Has at least 5 years of prior experience as a collision repair technician Has a documented history of performing high-quality repairs to above-industry standards using approved techniques and required corrosion protection? Has a proven track record of high-efficiency production with a consistently low return rate Can perform repairs using MAG/MIG welding, STRSW (spot) welding, stud welding, and panel bonding Has a valid I-Car welding certificate Can operate frame measuring and pulling equipment and accurately restore vehicle structural dimensions Ability to replace weld-on panels like quarter panels, rear body panels, door skins and radiator supports, etc. Understands how to read and follow OEM or other industry-approved repair procedures Ability to effectively train apprentices in a patient, caring, positive, and upbeat manner. Is approachable Ability to recognize apprentice concerns or training difficulties and modify training techniques to accommodate them. Communicate any concerns to field leadership Has a commitment to excellence and creates a positive training experience for each individual About Caliber Founded in 1997, the Caliber portfolio of brands has grown to 1,200 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation's largest auto collision repair provider across 33 states, as well as the broadest network of OEM-certified collision centers in the U.S; Caliber Auto Care (formerly Service First Automotive, for mechanical repair services and quick oil changes); and Caliber Auto Glass (for repair and replacement). Caliber was the first to feature a collision national lifetime warranty and today leads the industry in customer service, the latest technology and specialized services such as dedicated Non-Drive facilities and certified, express repair centers. With the purpose of Restoring the Rhythm of Your Life®, Caliber's 21,500 teammates are committed to getting 1.5 million customers back on the road safely—and as quickly as possible—every year. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Learn more about Caliber at calibercollision.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.
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