What are the responsibilities and job description for the BDC Manager position at California Motor Trade?
Job Summary:
We are seeking a motivated and customer-oriented individual to join our team as a Business Development Center Representative. In this role, you will be responsible for generating and managing sales leads, maintaining customer relationships, and supporting the overall growth of our dealership.
Duties:
- Develop and maintain a strong sales pipeline by identifying potential customers and engaging in outbound sales activities
- Conduct cold calls and follow-up with leads to schedule appointments and promote our products and services
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Collaborate with the sales team to coordinate sales efforts and support the achievement of sales targets
- Utilize sales management tools and systems to track leads, manage customer information, and monitor sales performance
- Assist with inventory control by coordinating vehicle availability and providing accurate information to customers
- Stay up-to-date with industry trends, product knowledge, and dealership promotions to effectively communicate with customers
Qualifications:
- Previous experience in outbound sales or customer service is preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with customers
- Bilingual in English and Spanish is a plus
- Proficient in using CRM software or other sales management tools
- Ability to work independently as well as in a team environment
- Detail-oriented with strong organizational skills
We offer competitive compensation along with benefits such as medical insurance, retirement plans, and professional development opportunities. Join our dynamic team and contribute to the success of our dealership!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the role of Business Development Center Representative.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Ability to Relocate:
- Norco, CA 92860: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $23