What are the responsibilities and job description for the Assistant manager position at California?
Come Blaze your own
way at the nation's leading build-your-own pizza fast-casual restaurant!
Ok, here’s the deal.
You can get a job anywhere, but at Blaze Pizza, you’re building your career. By
becoming a Blazer, you’re joining a team that stretches around the world a
team of independent thinkers, people who understand that it’s our differences
that make us stronger.
Join the Blaze family
and work in an environment that encourages you to have fun, be yourself, and be
financially rewarded while you build your career. Blaze Pizza is the nation’s
leading fast-casual pizza concept with more than 340 restaurants across 41
states and 6 countries. Blaze Pizza is committed to delivering a
one-of-a-kind Guest experience and unparalleled high-quality products. Known
for its savory artisanal pizzas and customizable made-to-order menu, Blaze
leads the industry in menu innovation and product excellence. Blaze Pizza is
backed by private equity firm Brentwood Associates and founding investors
include LeBron James, Maria Shriver, movie producer John Davis, and Boston Red
Sox co-owner Tom Werner.
If you love operating
successful restaurants, developing teams, and creating memorable Guest
experiences, come work for Blaze.
About the Role : The Assistant
The Assistant
Manager (AM) position plays an integral role in contributing to the
success of our company-owned restaurants. This role provides overall leadership
through supporting the General Manager (GM) build a team of unmatched talent to
deliver excellent product quality and industry-breaking guest service in every
interaction; every shift. The AM leads by example in maximizing great guest
service and running great shifts to grow the business through use of brand
standards and operations excellence tools to ensure business results are
achieved.
Demonstrates leadership skills
that positively reinforce the Blaze Pizza culture, communicates clearly
with a collaborative mindset to resolve conflict, problem solve and
influence behavior
Guides performance
conversations and uses coaching practices with Team Members
Communicates performance growth
and observations to the GM to support establishing a healthy bench of Team
Members
Apply local health and safety
codes, and company safety and security policies on every shift
Ensures safe restaurant
environment conditions are met which puts guest and team safety as a
priority
Monitors restaurant Speed with
Service (SWS) and OLO performance targets every shift
Serves as a role model in
resolving guest feedback and works to exceed guest service standards
Coaches team on guest feedback,
product quality and speed with service opportunities
- Communicates and schedules
- maintenance in the restaurant, monitors equipment cleaning schedules;
coordinates facility upgrades or equipment replacement with the corporate
support team
Manages labor and team member
performance behavior observations, takes corrective action where
necessary, and communicates these findings to the GM.
Proactively assists the GM in
other operations excellence tasks, as assigned
Qualifications
2-4 years of operations
management experience in the QSR, Fast-Casual, Casual Dining or Retail
environment
Proven skills in employee and
guest satisfaction; financial performance
- High School diploma
- Basic computer literacy and
data analytics knowledge
Demonstrated track record in
the manager selection, coaching and development
Good oral / written communication
skills with exceptional team-building experience
Positive and energetic
self-starter, with a passion for leadership
Benefits
Health, Dental, and Vision
Insurance
- 401K with matching
- Company Paid Life
Insurance
- STD & LTD Insurance
- Vacation and Sick Time
- Flexible Work Schedule
Additional Perks
- Employee meal discount
- Tuition Discount
- Exclusive Team Member Discounts
travel, entertainment, and more
- Have your birthday off!
- Referral Program
- An opportunity for development,
both professionally and personally
Learn More About Us
USA Today Is this America’s
Best Fast-Food Pizza?
Business Insider These 25 Companies
are Revolutionizing Retail
Bloomberg LeBron
James-Backed Pizza Chain to Expand Outside North America
Business Insider How a pizza
shop backed by LeBron James became the fastest-growing restaurant chain
ever
At Blaze, we embrace
personalities and style. As a part of our build your concept, we allow the
guest to be the artist and create their dream pizza. As one of our team
members, you would be the guest's Pizza muse, inspiring them to try new topping
combinations and guiding them down the line. And together, we will serve great
pizza, fast-fired, made right, with a smile, in a clean and safe
restaurant.
Last updated : 2024-10-31
