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Customer Service Specialist

Cambridge Investment Research, Inc.
Fairfield, IA Full Time
POSTED ON 4/12/2024
Overview:
Begin your career in the financial services industry by providing support to our financial professionals and associate via phones, email and service tickets . This role entails password resets and establishing acess into the systems while keeping accuracy in mind. Our Customer Service specialist will gain hand on experience to grow their career within the industry.

Essential Duties:
We are located 5 miles north of Fairfield on the beautiful Pleasant Plain Road and offer standard working hours of 8:00 AM-5:00 PM Monday through Friday.

In this role, your time will be split between the following tasks
  • Assist Financial Professionals and clients via phone for different system related issues or password resets they may have.
  • Managing access in systems for Financial Professionals and their clients
  • Providing guidance on how to access the systems
  • Data Entry

If you are someone who strives to provide excellent service through your detailed work apply today! Our application process takes less than 5 minutes to complete!
Education & Experience:

Six months to one year of customer service experience is preferred.


Compensation: $35,000-$38,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate’s qualifications, the Company’s operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.


Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

  • Premium benefit package including medical, vision, dental, life and long-term disability insurance
  • Vacation/sick time
  • 401K retirement plan with company matching program
  • Profit Sharing Plan
  • Eleven paid holidays

You can find more details about our comprehensive benefits package here.

Salary.com Estimation for Customer Service Specialist in Fairfield, IA
$57,248 to $75,105
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