What are the responsibilities and job description for the PARTS COUNTER position at CAMPAGNI AUTOMOTIVE RESOURCES?
Job Details
Description
Carson City Toyota is currently interviewing for a Front Parts Counterperson!
Some of the great benefits we offer;
- Medical/Dental/Vison (Zero cost monthly medical premium for employee coverage!!)
- 401K Plan (100% match up to 3%)
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Full list of job duties will be supplied upon hire
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Qualifications
Requirements
- Previous experience in a customer service role, preferably in the automotive industry
- Knowledge of automotive service and repair is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in using computer systems and software applications
- Bilingual or multilingual abilities are a plus, especially if serving a diverse customer base
Successful candidate will pass a background check and 5-panel drug test (includes THC)
Carson City Toyota is an equal opportunity employer and celebrates diversity at all levels of our organization.
Job Type: Full-time