What are the responsibilities and job description for the Front Desk Receptionist position at Camptel Management Services LLC?
Open 365 days a year, Camptel Poconos is a luxury camping experience in the Pocono Mountains that puts you a stone’s throw from top hiking / biking trails, picturesque waterfalls, and a variety of winter sports. In our luxury camp environment, you’ll stay in a shipping container home or tiny home with modern comforts.
We are looking for an employee with strong interpersonal skills and a willingness to provide excellent customer service. The ideal candidate will be comfortable working with the public and demonstrate flexibility in any environment. We seek a front desk receptionist who is responsible and reliable, and will ensure that reception always runs smoothly and efficiently.
Responsibilities:
- Greet and check in guests as they arrive at Camptel.
- Answer questions and offer assistance related to services and amenities.
- Enter reservations and update customer data into our database.
- Confirm reservations for guests and update information into database.
- Resolve conflicts and answer questions, including those related to local attractions, customer service, policy issues, and programs.
- Update financial records to reflect payments made by customers.
- Prepare financial paperwork.
- Prepare bills.
- Enter bookings into the system.
- Administrative duties.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Albrightsville, PA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel: 1 year (Preferred)
Work Location: One location