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Systems Engineer, Large Enterprise

Candidate Experience site
Boston, MA Full Time
POSTED ON 5/1/2024

We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

 

Responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.

     

Required Skills:

  • 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
  • 5 - 7 years experience in LAN/WAN/Internet services administration
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience with encryption and authentication technologies required
  • Strong presentation skills

 

Education:

  • Bachelors Degree or equivalent experience. Graduate Degree favorable

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