What are the responsibilities and job description for the Trust Officer position at Candidate Experience site?
Cetera Trust Company (CTC) is an affiliate of Cetera Financial Group, a premier wealth advisory organization specializing in providing personalized investment management services. A key component of this role is developing strong working relationships with the financial professionals who partner with Cetera Trust to service their mutual clients and stakeholders. We are currently seeking to add an experienced Trust Officer to our growing team.
The Trust Officer (TO) fulfills the administrative duties and responsibilities for assigned accounts while delivering professional, personalized service. Additionally, the Trust Officer is responsible for managing relationships with clients, beneficiaries, financial advisors, centers of influence, and other Cetera associates. Success is defined primarily through maintaining the highest levels of client service and competent trust administration according to the trust documents, best practices, and applicable laws and regulations. There is a secondary focus on client acquisition, retention, and growing the overall business. This position will be based out of our St. Paul, MN office.
What you will do:
- Develop and strengthen personalized, professional relationships with CTC clients and financial advisors.
- Administer trust accounts according to trust documents and relevant state and federal law. This includes buying and selling investments and real assets and directing the process for distributions, including those deemed discretionary, to beneficiaries.
- Review and facilitate new business development. Obtain information necessary to analyze factors to establish accounts, request due diligence of assets, and be familiar with the authorized parties to make a recommendation to accept. Participate in new client or financial advisor meetings during the new business process.
- Onboard new accounts by establishing personal relationships, performing initial account reviews, and creating the account synoptic record.
- Work closely with the CTC new business development team on individual cases and broader product strategies.
- Deliver excellent client experiences in partnership with the portfolio management, trust administration, new business, operations, and compliance teams.
- Oversee activities of tax accounting regarding individual and fiduciary tax planning and tax return preparation, e.g. 1040/M-1, 1041/M-2, 706/MN-706, 990 and 990-PF returns in timely compliance with applicable laws.
- Participate in the development and launch of new products and platforms such as Delegated Trust option.
What you will have:
- A Trust Officer should have achieved the CTFA (Certified Trust and Fiduciary Advisor designation from the American Bankers Association) or be able to achieve the certification within 6 months of hire.
- Strong organizational skills, attention to detail, and analytical abilities.
- Effective problem-solving and decision-making abilities while working independently and as part of a team.
- Investment and securities knowledge of stocks, bonds, and mutual funds.
- Experienced in the Microsoft Suite of applications: Excel, Word, Outlook, SharePoint, and Access.
- Knowledge of trust reporting software such as SEI SWP, SAP Business Objects, other trust accounting systems, and trading platforms.
- Customer service skills to maintain positive client and inter-department relationships.
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