VP of Retail Operations

• Develop and lead the retail operations team, with responsibility for defining team strategy and project plans to execute initiatives.
• Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
• Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings.
• Primary liaison between the executive management team and store leaders to ensure that all information is communicated in a timely, consistent and brand appropriate manner.
• Drive operational excellence in stores by creating consistent and efficient back of house standards across the entire store fleet.
• Oversee regional field operations managers to drive field compliance of back of house standards through regular store visits and audits.
• Manage store opening, expansion, relocation and closing process to ensure consistent execution.
• Partner with the finance and accounting department to manage store expenses and drive cost savings.
• Collaborate with the marketing and communications team to refine omni-channel strategies to continuously deliver a seamless end to end customer experience that spans both online and stores.
• Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within stores.
• Partner with the Human Resources department to support training tools and new hire onboarding process to enhance customer experience and increase store productivity.
• Establish the rules of engagement to ensure that clear expectations are set and agreed upon between business units while fostering collaborative working relationships with retail operations to drive business growth, strategic initiatives and global operational standards.

• Bachelor’s degree in business or related field
• 15 years of retail and operational experience, specifically in field operations, workforce management and communications
• Retail operations experience in the Cannabis industry a plus
• Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with strict deadlines
• Must be a collaborative team player who can both nurture and develop retail management
• Proven leadership ability, as well as strength in building internal partnerships
• Ability to think strategically and develop achievable long term goals
• Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
• Strong quantitative, analytical skills with attention to detail and accuracy
• Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively

Salary : $140,000 - $150,000