Benefits Coordinator

Now Hiring!! Benefits Coordinator

Job Summary

The Benefit Coordinator will be responsible for achieving goals and improving Cano’s enrollment growth objectives which includes enrollment and eligibility, including HMO, Medicaid, Medicare, and the marketplace insurances. Help guide patients through the insurance process and represents Cano’s Health services at our medical centers.

Essential Duties & Responsibilities

• Responsible for professionally represent Cano Health in our medical centers; provides centers tours.

• MUST be expert at Cano’s services, and identify any prospects/member’s needs.

• Collaborates with the community outreach Team on center and community activities events (as needed).

• Collaborates and maintains a healthy relationship with Health plans Agents and Brokers groups.

• Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management.

• Performs Insurance Verification of benefit coverage on all of patient's insurance plans for each service being provided.

• Delivers presentations, attends meetings, and distributes educational materials to both members and potential members.

• Assists with enrollment incoming calls and assist future members or current members with health access related questions.

• Maintains lines of communication and follow up with current members to assure there is no loss of benefit coverage.

Additional Duties & Responsibilities

Maintains adequate supplies, equipment, and materials (e.g. Brochures, promo items). Assist Center manager on other duties as needed. Any other duty as assigned by supervisor.

Supervisory Responsibilities

No supervisory responsibilities.

Education & Experience

• High School Diploma or equivalent

• Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).

• Demonstrated exceptional networking and negotiations skills.

• Demonstrated strong public speaking and presentations skills.

• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

• Must be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers.

• Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.

Knowledge, Skills & Proficiencies

• Must be fluent in English and Spanish

• Experience working with EMR’s (Electronically Medical Records), ECW strongly preferred and health plans verification portals.

• Understanding of Medicaid and Medicare, including Health Care Markets.

• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.

• Experience presenting to influencer and low-income audiences.

• Experience in sales or marketing techniques.

• Fluency in a second language highly desirable.

• Ability to pay close attention to detail and to ensure accuracy of reports and data.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Physical Requirements/Working Environment

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements/Working Environment

Work will involve some driving/traveling to assigned clinics.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location