Food Court Worker

Purpose and responsibilities     

This job was created to

.    Take customers’ orders

.    Greet guests with a smile. Inform guests of specials and make suggestions. Repeat back the order to insure that we have it correctly.

.    Answer any of the guests’ questions.

.    Keep food court clean and sanitary.

.    Communicate with other staff on line.

.    Responsible for keeping stations and Garden of Eden clean and
    Organized.

QUALIFICATIONS-
    
Capacities

Physical
1.    Position requires extensive walking and standing on hard tiled surfaces.
2.    Must be able to stand and exert fast-paced mobility for periods of up to (4) hours in length.
3.    Employees will be required to lift objects up to 30 lbs. And carry them up to (200) feet.
4.    Must be able to stoop and bend.
5.    Subject to wet floors and cleaning chemicals.
6.    Must be able to climb stairs

MENTAL
1.    Understand and carry out oral instructions.
2.    Be able to communicate clearly to staff and supervisors both written and orally.

Attitude
1.    Optimistic outlook.
2.    Customer service oriented
3.    Dependable and on time, and willing to go the extra mile to get the job done.
4.    Interested in learning new tasks.
5.    Likes responsibility.
6.    Up-beat and happy


Skills
1.     Communication- must be able to speak, read, write and understand English.
2.    Math- must be able to perform simple mathematical calculations, and able to count change.

Personality Traits

1.    Patience. Working with the public and fellow employees requires patience.
2.    Ability to organize. A person must be able to organize his or her own time and tasks.
3.    Must like to help people. The essence of a server is to serve the public.
4.    Have a sense of timing. Much of what a server dose is based on timing.
5.    Good grooming. Must have good grooming. They must be clean and well kept.



OVERVIEW OF DAILY TASKS-


1.    Greet guests, inform guests of specials, make suggestions and answer questions regarding food beverage, and service.
2.    Carefully takes food and beverage orders from guests, clearly repeat back the orders.
3.    Communicate with fellow staff, and coordinates entire station to ensure guest satisfaction with food and service.
4.    Must assist in helping the dish staff, stocking workstations. Respond to any additional request.
5.    Must keep Garden of Eden clean and fountain area clean.
6.    Prep and stock food.