What are the responsibilities and job description for the Lead Dispatcher position at Capital Driver Leasing?
Capital Driver Leasing, LLC is a Leading, Privately Owned, 24/7 Driver Staffing company placing CDL Drivers on Customer assignments throughout New England, MD & PA.
Our 30yr experienced staff "Rolls" with the everchanging Transportation Industry, to ensure our Customer's needs are fulfilled and our Drivers are compensated for their skills and time.
As a small, casual office with remote capabilities, we're able to balance work and life!
We are a Veteran friendly operation and EOE
Responsibilities:
- Coordinate & Dispatch CDL Drivers to Customer Assignment, per Driver skill, location, availability and Customer needs and/or equipment, for efficient delivery of Customer goods
- Utilize phone system(s), e-mail, time tracking & scheduling platform(s)
- Communicate with Drivers, Customers & Support Staff to ensure timely and accrurate service billing and Driver payroll
- Monitor time tracking & scheduling platform(s)
- Data entry and updating information in our Dispatch system(s)
- Handle any issues or delays that may arise during Driver Assignments
- Maintain accurate records of dispatch activities
Experience:
- Previous experience in Transportation and/or Staffing Dispatching is required. CDL Driver Experience a plus.
- Detail oriented, self motivated and problem solving attitude while providing highest level of professionalism with both Customers & Drivers.
- Dependable Team Member with positive attitude. Ability to work well with other in fast-paced, small office environment.
- Excellent communication skills to effectively coordinate with Drivers, Customers and Support Staff.
- Proficiency in computer-based applications such as internet, web-based applications, MS Office365 or other business software.
- Ability to perfomr routine mathematical calculations.
- High School diploma or GED (required)
- Able to read, wright and speak English (required)
- Valid Drivers License (required)
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $62,000.00 - $67,600.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Home time
- Monday to Friday
- On call
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 2 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
- CDL (Preferred)
Work Location: Hybrid remote in Indian Orchard, MA 01151
Salary : $62,000 - $67,600