Lead Dispatcher

Capital Driver Leasing
Orchard, MA Remote Full Time
POSTED ON 11/29/2023 CLOSED ON 12/18/2023

What are the responsibilities and job description for the Lead Dispatcher position at Capital Driver Leasing?

Capital Driver Leasing, LLC is a Leading, Privately Owned, 24/7 Driver Staffing company placing CDL Drivers on Customer assignments throughout New England, MD & PA.

Our 30yr experienced staff "Rolls" with the everchanging Transportation Industry, to ensure our Customer's needs are fulfilled and our Drivers are compensated for their skills and time.

As a small, casual office with remote capabilities, we're able to balance work and life!

We are a Veteran friendly operation and EOE

Responsibilities:

  • Coordinate & Dispatch CDL Drivers to Customer Assignment, per Driver skill, location, availability and Customer needs and/or equipment, for efficient delivery of Customer goods
  • Utilize phone system(s), e-mail, time tracking & scheduling platform(s)
  • Communicate with Drivers, Customers & Support Staff to ensure timely and accrurate service billing and Driver payroll
  • Monitor time tracking & scheduling platform(s)
  • Data entry and updating information in our Dispatch system(s)
  • Handle any issues or delays that may arise during Driver Assignments
  • Maintain accurate records of dispatch activities

Experience:

  • Previous experience in Transportation and/or Staffing Dispatching is required. CDL Driver Experience a plus.
  • Detail oriented, self motivated and problem solving attitude while providing highest level of professionalism with both Customers & Drivers.
  • Dependable Team Member with positive attitude. Ability to work well with other in fast-paced, small office environment.
  • Excellent communication skills to effectively coordinate with Drivers, Customers and Support Staff.
  • Proficiency in computer-based applications such as internet, web-based applications, MS Office365 or other business software.
  • Ability to perfomr routine mathematical calculations.
  • High School diploma or GED (required)
  • Able to read, wright and speak English (required)
  • Valid Drivers License (required)

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $62,000.00 - $67,600.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Home time
  • Monday to Friday
  • On call

Education:

  • High school or equivalent (Required)

Experience:

  • Dispatching: 2 years (Required)

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)
  • CDL (Preferred)

Work Location: Hybrid remote in Indian Orchard, MA 01151

Salary : $62,000 - $67,600

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