What are the responsibilities and job description for the Credit Representative position at Capital Health?
Overview
Position #: 2032
Responsibilities
- Makes outgoing collection calls on self pay patient accounts and handling self pay mail. Assists in the charity care process. Answers incoming phone calls from internal and external customers regarding Capital Health System Patient's accounts.
- Inputs charity care information into the HBOC system.
- Pulls documentation for any patient accounts audits (i.e. charity care, blue cross defense audit) as directed by the credit/collection supervisor or team lead. Updates patient account record in HBOC with any new information.
- Answers all calls and satisfies customer questions.
- Handles all incoming business office e-mail.
Requirements
- High School Diploma or GED
- One year of customer service and billing collection experience preferred.
Our Network
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine and to have a completed COVID-19 vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
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