What are the responsibilities and job description for the UX Designer position at Capital One?
WHY WE CARE
Simply being digital is no longer a competitive advantage in financial services. Creating world class, human centric, design process informed experiences with top of class visuals and innovative interactions is the way we will transform the automotive finance industry.
You're perfect for this role if you believe the above and you are versatile; love working on both visual design and interaction flows; understand design thinking and user experience and thrive in a fast-moving organization that uses light-weight processes to have a huge impact.
HERE’S WHAT A UX/UI EXPERIENCE DESIGNER AT CAPITAL ONE COULD DO ON ANY GIVEN DAY:
Run a two-hour workshop with a product team, helping them find the customer-backed solutions around the feature they’re building.
Brainstorm with a teammate on how to design solutions that are transparent and understandable.
Participate in a design session with design, legal, and product partners.
Answer email. (We’re all trying to spend less time on this, but let’s be real.)
Lead a journey-mapping session to outline the customer experience for sharing their data
Create an interactive prototype of something we’ve never tried before just to see if it works.
Grab coffee (on Zoom for now) with a product manager to hear what they’re super excited about and how you can help.
AS A DESIGNER ON THE CONSUMER AUTO FINANCE TEAM, YOU WILL:
Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
Work with talented designers in a highly collaborative, supportive environment
Work as an integrated team with Product, Technology, and Business partners to define and solve problems
Use your innate curiosity to challenge assumptions and uncover new insights
Bring thoughtfulness and attention to detail, to your work
Use your presentation skills to communicate and build influence with fellow designers and stakeholders
Collaborate with additional stakeholder groups to understand priorities and goals and make sure our work has the intended impact
Always be learning, be flexible and deliver amazing quality
Participate in all aspects of the design process to frame problems, define insights, create compelling visions, and make concepts and prototypes
Use customer research to inform your design thinking and target meaningful solutions
Basic Qualifications:
At least 2 years of User Experience Design
Preferred Qualifications:
Experience in UX design and core service design methods and processes
Ability and desire to work in all phases of the design process (thinking and making)
Depth in at least one practice area (experience strategy, service design, interaction design, visual design, or design research) that sets you apart from the pack
A passion for creating new methods and practices
A collaborative nature with strong communication skills, sincerity, and a sense of humor in the face of ambiguous design challenges
Confidence and pride in your work, skills, experience, and expertise
Informative animation
Data visualization
Front end development (for a designer)
Experience with Sketch, Figma, and InVision.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
