What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Capitol Rehab of Crofton?
Job Overview:
We are seeking a dedicated, detail oriented and organized Medical Receptionist to join our team. The ideal candidate will have experience in medical or dental office settings and possess strong customer service skills.
Responsibilities:
- Register and greet patients and answer multiple phone lines
- Schedule appointments and assist with inquiries
- Assist with medical administrative support tasks, including filing, faxing, and scanning documents
- Verify Insurance, request authorization and assist with billing/payment processing
- Maintain and update patient records using electronic medical record systems, ensuring confidentiality with medical records processing
- Billing, invoicing, collecting patient copays and balances
- Ability to work in a fast-paced environment, multitask and prioritize tasks
- Assisting clinical team in delivering high quality professional care while achieving optimal patient satisfaction
- Other administrative duties as assigned
- Provide excellent patient service by addressing inquiries and concerns in a professional and friendly manner
What you’ll know:
- A successful applicant must be legally authorized to work in the United States without sponsorship.
- High School Diploma or GED required, some college is preferred
- 2-3 years prior experience working in medical office, knowledge of insurance verification and medical authorizations a plus
- Working knowledge of medical terminology
- Work independently as well as a in a team environment
- Strong verbal and written communication skills with patients, co-workers and providers
- Keen attention to detail
- Computer proficiency in MS Office Suite
- Must be a team-player with excellent multi-tasking and interpersonal skills
- Compassion for patient needs and a high degree of professionalism
This position offers the opportunity to work in a dynamic healthcare environment, utilizing your skills to provide exceptional patient service. If you meet the qualifications and are looking to contribute to a collaborative team, we encourage you to apply for this Medical Receptionist position by sending your resume and salary requirements.
Job Type: Part-time
Benefits:
- Flexible schedule
- Health insurance
- Retirement plan
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Crofton, MD 21114 (Required)
Ability to Relocate:
- Crofton, MD 21114: Relocate before starting work (Required)
Work Location: In person