What are the responsibilities and job description for the Manager In Training position at Car Toys?
Founded in 1987, Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer in the United States. We offer a broad selection of the best car audio, mobile entertainment, navigation, road safety, and security systems from the top manufacturers and also offer an array of auto salon services. Our consultative process ensures you're getting what you need, and our high-quality professional installations are guaranteed for life.
Management Trainees are responsible for assisting the rest of the management team in achievement of store production goals; maintenance of Company culture; store personnel training and operations. Additionally, Management Trainees must meet or exceed all performance minimum standards. They are responsible for accurate completion of closing functions when working a closing shift.
Duties and Responsibilities:
Customer Service
- Leads by example in meeting or exceeding all customer service minimum standards.
- When acting as the manager in charge, ensures compliance from the rest of the team.
- Demonstrates Company Guiding Principles in all interactions with Company employees and customers.
Financial Performance
- Leads by example in meeting or exceeding all performance minimum standards while complying with related policies, procedures, methods and sound business judgment.
- Acts as mentor for new or struggling CSEs.
- Acts as primary coach and driver in attaining monthly store clearance goals.
Communication
- Actively participates in weekly management team meetings and works with other management team members to surface and resolve store issues and reinforce together the solutions.
- Actively establishes working relationships based on trust and respect and ensures that all store personnel do the same.
Marketing, Merchandising and Housekeeping
- Maintains individual area of responsibility to standards.
- Participates in providing marketing, merchandising and housekeeping direction and reinforcement to the rest of the team.
- Responsible for store cleanliness when acting as manager on duty.
- Responsible for clearance case maintenance.
Operations
- Demonstrates proficiency in store balancing and closing paperwork/procedures as well as competency in POS and other standard store operational transactions.
- Ensures operational compliance from team when acting as manager on duty.
Self Development
- As an Assistant Store Manager in Training, actively establishes and adheres to a personal career development plan with the Store Manager to gain skills necessary to succeed as an Assistant Store Manager.
- Encompasses principles and skills learned in daily work life.
DIMENSIONS: When in charge of the store, this position supervises approximately 15-30 employees. No budgetary discretion is allowed without prior authorization. This position is responsible for executing pertinent group and departmental Key Metrics.
WORKING RELATIONSHIPS: Must establish and maintain effective working relationships with supervisors, peers, subordinates, internal and external customers. Must demonstrate effective teamwork with other store employees and with other Company employees.
Qualifications:
- Prior successful sales experience required.
- Desire and commitment to growth.
- Effective interpersonal and communication skills.
- Customer service orientation.
- Consumer electronics experience/knowledge preferred.
- A willingness to learn and accept change.
- Demonstrated success in participative teamwork.
We’ve Got You Covered!
At Car Toys, our people are our greatest asset. We are dedicated to providing our employees with the tools to succeed in their career, as well as excellent benefits to maintain a healthy work-life balance. These include:
- Medical, Dental, and Vision Healthcare Coverage
- Employee Assistance Program - 100% Company Paid
- Life Insurance Policy - 100% Company Paid
- 401(k) with Company Match
- Paid Vacation Time
- Employee Product Discount Program
- Air-Conditioned Work Bays
Car Toys is an equal opportunity employer, we encourage and support diversity in the workplace.
To find out more about what we do, visit: www.cartoys.com
Salary : $64,300 - $81,400