What are the responsibilities and job description for the Medical Assistant-Roomer position at Cardiac Solutions?
POSITION SUMMARY:
This position is responsible for monitoring the physician?s office schedules, starting office visit notes as patients arrive, and updating the patient?s chart with medication updates, vital signs, and allergies prior to seeing the physician. This position is also responsible for checking the orders tab and following protocol to complete EKGs and blood draws as needed. Additionally, this position is responsible for placing patients in exam rooms in a timely and organized manner and performs or coordinates with CCO for any necessary testing that the physician requires after the patient is roomed.
ESSENTIAL JOB DUTIES:
- Brings arrived patients to the Clinical Check-In area according to the patient?s scheduled appointment time.
- Requests recent medication list from patient or offers them a medication card to complete and then reviews medications with patient to ensure accuracy.
- Takes and records patient?s vital signs.
- Obtains updated information from patient, such as recent hospitalizations, recent cardiac tests from other facilities, allergies/reactions, and pharmacy name/location.
- Ensures patient?s chart is updated with all pertinent information prior to their appointment.
- Reviews patient?s orders tab to check for needed EKG or labs during appointment.
- Checks and follows up on in process assignments weekly.
- Responsible for refills in both Faxcom and the EMR system(s).
- Stocks cubbies with supplies, such as electrodes, EKG paper, razors, alcohol pads, medication, BP cards.
- Ensures EKG machines are continuously working properly.
- Checks the schedule for each day to review scheduled patients and confirm the physicians that are in the office.
- Responsible for checking the physician?s folders and distributing items.
- Coordinates with CCO department for requested BP checks and EKG?s.
- Maintains and stocks the back-office area, samples closet and exam rooms.
- Responsible for plugging in and powering off laptops at the end of each clinic day.
- Assists with Clinical Check-In during downtime.
- Coordinates with CCI Coordinator to keep patient flow organized and efficient.
- Assists other back office departments with patients and back office assignments.
- Sends a condensing email so docs know which pod they are in.
- Updates Reps phone numbers and ensures they are accurate.
- Maintains clean and clutter-free work area.
- Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of Microsoft Office products
- Knowledge of HIPAA regulations
- Knowledge of medical practice and care
- Knowledge of medical equipment and instruments
- Skill in taking vitals, lab draws and EKG’s.
- Ability to maintain confidentiality.
- Ability to work in a fast paced-environment and work well under pressure.
- Ability to work effectively with others.
- Ability to maintain professionalism at all times.
EDUCATION AND/OR EXPERIENCE:
- Must have successfully completed and graduated from a Medical Assistant program.
- Minimum of one (1) year experience in a medical office or health care field as a Medical Assistant preferred.
- Experience working in a Cardiology office preferred.
- Excellent verbal and written communication skills.
- Excellent customer service skills and detail oriented.
- Medical terminology and familiarity with cardiac medications required.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following physical/work environment functions apply:
- Sit, stand, walk, talk, or hear.
- Type, utilizing a computer keyboard.
- May lift up to 25 lbs.
- Utilize a multiline telephone system.