Vice President, Care Delivery and Clinical Operations (Hybrid)

Resp & Qualifications

PURPOSE: 
The VP, Care Delivery and Clinical Operations is responsible for the oversight, development and execution of CareFirst's primary care delivery model and ensuring effective and efficient operations of multi-site and virtual primary care delivery.

ESSENTIAL FUNCTIONS:

• Sets and executes on the overall Care Delivery strategy for primary care.  Facilitates the integration of CareFirst's Virtual Primary Care model, CloseKnit, with the practice, developing hybrid offerings and ensuring a frictionless experience for patients between the two models.
  
  
  
• Accountable for the financial and operational performance of Care Deliverys primary care virtual and brick and mortar businesses.  Serving as dyad-partner with medical practice's executive leadership to develop plans for the execution of operational, growth, and quality goals. Manage key centralized functions including Human Resources, Provider Recruitment, Compliance, Finance and IT. 
  
  
  
• Provides leadership to clinical and administrative functions across Care Delivery.  Implement strategies to improve patient and team member engagement. Ensures high quality patient care and services, including management of patient flow/access, coordination of ancillary services, and enhancement of patient support and service improvement.
  
  
  
• Identifies long term market and technology trends and strategies.  Build CareFirst technology roadmap, identifies current technology available, predicts future technology and emphasizes scheduled improvements. Evaluate which technologies will become obsolete or are scheduled for end of life. Drive technology strategy and implementation to help execute vision.  
  
  
  
• Work collaboratively with stakeholders across CareFirst  and physician leadership on the development and execution of population health management initiatives and strategy to achieve CareFirst goals.
  
  

SUPERVISORY RESPONSIBILITY:
This position manages people.


QUALIFICATIONS:

Education Level: Bachelor's Degree.

Experience: 12 years experience in care delivery management in multi-site clinical practices including 7 years of administrative experience in a managed care setting.7 years in progressive leadership roles.

Knowledge, Skills and Abilities (KSAs)

• Outside the box thinker; ability to build and lead an innovative healthcare business.
• Extensive experience in clinical strategy, delivery, management and operational processes.
• Ability to solve complex, strategic problems and drive solutions focused on operational excellence and patient outcomes.
• Systems thinker; easily sees patterns and makes connections.
• Excellent communication skills: with both physicians and executives.
  
  

Salary Range: $260,000.000000 - $390,000.000000

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Strategy & Emerging Business -

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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