Rental specialist

Description

Position at LiftOne

Find Your Career With LiftOne

We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses.

We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company.

Learn more about what it means to become a team member with LiftOne.

Essential Functions

Service Existing Customer Accounts

• Begin to learn the equipment via training documents provided by Rental Manager
• Proactively generate interest at existing customers that historically had need for assets being returned

Expand Rental Customer Base

• Cold-call prospective rental customers
• Growing revenue via strategic decision making.
• Following pricing matrices and enforcing discounting rules

Rental Documentation Creation

• Respond to customer and internal rental equipment related inquiries, questions and requests.
• Responsible for assisting collections department with accounts receivables, maintaining target DSO
• Issuing PO’s and oversight to accounts payables
• Facilitate all facets of HYG fleet program
• Create rental contracts in SAP and ensuring that rental contract information and paperwork is accurate and complete.
• Communicate and coordinate rental equipment delivery and pickup to the appropriate site transportation coordinators.
• Ensure that complete and accurate equipment delivery and pickup documentation is received from the transportation service provider, processed in the system, filed appropriately within 24 hours of delivery or pickup.
• Utilize Business Intelligence & SAP reports to drive rental metrics
• Review and process the initial, periodic and final billing on rental contracts.
• Maintain rental paperwork and documentation to satisfactory audit standards.
• Ensure that rental contract files are up to date, organized, complete and accurately maintained.
• Update and maintain the rental equipment master file records in the system.
• Work with customers as well as fellow employees in order to meet customer’s needs.
• Overtime / check in / check out, OT, damage recovery

Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and / or Experience

• Bachelor’s degree from accredited university is preferred or two years’ or more of sales experience and / or training.
• Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
• Strong customer service and communication skills.
• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to communicate the Value Added concept to customers at all levels.
• Highly organized

Computer Skills

Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint). Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP and ServiceMax.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel;

reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and / or otherwise move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Last updated : 2024-10-03